Jo and Cass Hair - Morecambe (1017 reviews)

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Lovely experience, relaxed, professional and well organised. The fish tank was a bit off putting as it was filthy and there was hair from the previous customer around my chair. I was very pleased with my haircut.

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Hair looked lovely when I left the salon, very pleased, but unfortunately the curls have now dropped out already - curls lasted only about 2 hrs. My curls only seem to last when curling tongs are used rather than straighteners. Thank you though!

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Great hair cut, however I was really disappointed with the broken chairs for hair washing as it's not great for your back. The walls looked rather grubby and the fish tank could certainly use abit of a boost of colour/cleaning.

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Wendy, who did my hair was great and very attentive. The salon were able to get me a next day appointment. The young lady who washed my hair was a little rough and pulled my hair a little when running her fingers through it as she had long nails. Two of the massage chairs weren’t working and the young lady was a little scratchy with the head massage. I was asked if i would like a drink when i first sat down, but this had not arrived after the shampoo, so the young lady went to get it for me. Wendy, who was lovely, asked if i would like a drink, I explained that the young lady was getting it, so she began to cut my hair. Some time passed and Wendy realised there was no drink, so she went to chase it up. A few mins later a 3rd young lady brought me a drink. This is a treat for me to have a relaxing experience and Wendy was able to allow me to have that.

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It was very cold in the salon . Added to this after my hair wash I was left dripping without a towel . The apprentices should really have the basic knowledge to not do this . The girl who actually did my cut though was excellent .

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I’ve have used this salon a number of times. But I’m alway left feeling like I’m not important enough. I arrive on time (usually 5mins early) im greeted very nicely and shown to a seat, offered a beverage. Eventually the hairdresser comes over (10/15 minutes after my appointment time) no apology. She asks what I want I explain and she usually does how own take on it. My booked appoint said I would be in for 1 and a 1/2 hours, I was 3 and 1/2, it stated it would cost £60.50 it cost £80.05, not sure why as no itemised bill. I think I’ve tried on a number of occasions and may be this isn’t the salon for me.