Jo and Cass Hair & Beauty - Preston (2839 reviews)

Comment

Fantastic colour, cut & blow dry by Joseph! Highly recommend.

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Victoria has been doing my hair for a while and always listens to what I want. I now live in Manchester and travel back to Preston only to get my hair cut from her. The rest of the staff are always very courteous and friendly. The atmosphere in Jo & Cass is always great. The only critic I have would be to change the chairs that you sit in when having your hair washed, I don't think the massage option works well!

Comment

Been here many times before and experience has always been great. However on my last visit I was put at a !station' with someone else's hair all over the table and floor (which I had to put my bag on!). I was also told that my colour would be on for 45 mins but I was left sat there for an hour and fifteen minutes. Colour etc was as good as usual but I wasn't as comfortable with the visit. Will go back as I've been going for years and hope this was a one-off but, if not, I might have to look elsewhere .

Comment

Katie is fabulous and very passionate about her job but I can't help but notice the state of the whole building. Thevtoilets are absolutely disgusting and need ripping out entirely, you can see the staff have tried to keep them clean but they are falling apart, this is not what you expect from a top hairdressers with a premium price tag! There are marks all over the walls everywhere you look, holes in the walls where the iPads have been fitted incorrectly and the chairs used when washing your hair are in desperate need of a service! I think the owners need to plough some money into the place to bring it from a 1 star, back to a 5 star experience.