Kudos (3498 reviews)

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Very nice surroundings/atmosphere, nice and relaxing and my therapist Tiffany was very friendly and knowledgeable. I would definitely return for further treatments.

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Lovely service and cut by Nadia, thank you. Not as good experience as usual, I travel 50 miles for my appointments and had a call when I'd already made the journey to cancel. Another appointment available at 6pm with another stylist which I accepted rather than make a return journey another day. Asked to arrive 15 minutes early for shampoo/wash so would have an hour for the cut itself. Arrived 5:40 and was told would have shampoo, noone came. Nadia running a little late so got me at 6:15 and had to shampoo herself meaning couldn't start cut until 6:30. Also wasn't communicated that I'd booked a wash cut dry and finish as usual as I had to ask for this. Understandably this then meant the appointment ran late and past close to 7:25 so was there for almost two hours after waiting for the appointment for 4 hours and felt a bit guilty for keeping people there and worried my cut would be rushed. Really happy with my cut and service generally as usual and this is a great salon. I will be back, just some feedback :)

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I arrived for my appointment on time but stylist running late... that wasn't a problem but was not offered refreshments but other clients were, and my haircut and finish seemed rushed as next client waiting. Very disappointing as i am a regular and paid over £60. This has made me re think about booking again!

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I'm happy with the service I receive at kudos and Nicola that does my hair is lovely and does a fantastic job.. I recommend you to my friends but rarely use you as your expensive! Which I'm beginning to feel too. I was promised vouchers with offers and for my birthday which I have never received since coming to you and I have for several years. I have mentioned this on previous e-mails and still no response I will continue to use kudos as Nicola knows my hair and has never got it wrong.

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Great service from my beautician as usual however some confusion at the till with products I bought, reception slow to resolve and not very apologetic about their mistake.

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Drinks could have been offered / come quicker. The toilet by the hair washing isn't great, when people are coming and going when you are sat there.