Kudos (3498 reviews)

Comment

hair wash wasnt comfortable. but stylist was good.

Comment

After attending for the past 5+ years, I have to say my recent visit was very unsatisfactory, the colour is not what I really wanted, although I asked for the blonde colour to be toned down its actually rather opaque looking with a pink hue, also I've noticed there is a patch on the hairline which has been missed and when I part my hair the underside is still blonde and doesn't match the top colour. I very much value the expertice of the stylist but would also like in future if my input is perhaps taken on board and I can see the colour charts before the application of the chosen colour.

Comment

I don't feel the stylist listened to my requests properly either that or she just didn't understand. I got home and looked in the mirror to see myself properly for the first time to find that I had a fringe which was considerably longer on one side than the other and so needed to trim it myself. The back was also longer than I had asked for and the quick glance offered in a mirror didn't give me a chance to gauge the final cut while I was in the salon. Also a cold shampoo was unsatisfactory and I wasn't offered an explanation or perhaps given time for the water to heat up. Definitely not what I would expect for a high cost salon and I will be seriously considering whether to return. The advice offered sounded professional but the actual service was substandard and offering endless drinks doesn't make up for disappointing hair experience. Very disappointing.

Comment

Friendly staff, Lovey environment. However, the session was rushed at the end- quite frankly it was an awful blow dry, the price was totally inflated for what I received. Very very disappointed- I had to come home and redo it myself!!!! Total waste of £63!!! Feel like I have been taken advantage of.

Comment

I have been coming to Kudos for quite a long time and Kat has always done me proud. However I have not been totally happy with the last two cuts but have not liked to say anything to Kat as I get on very well with her. This last time I did say that I was not happy to have my hair razored as it does not suit it and sticks out at all angles. Kat said it would give me more movement. yes sticking out movement and I cannot do a thing with it. Even if I do it every day, by the evening it is a disaster. I'm not sure what to do next but my hair is definitely not as good as it was. Sorry if this seems a negative report. Regards Alexandra Guy

Comment

The lady who done my hair was lovely,l went with a picture of what l wanted So there could be know misunderstanding of the look l wanted, l have found it hard to find a hairdresser who can do exactly what l wanted that is to have layers in the back of my hair, not just around my face but to continue through to the back.just over £200 is lot of money to not come out with the same thing as l asked for.