Leslie Frances (2344 reviews)

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I was happy with the service I received sky was a lovely girl.I didn't realise until I got home that I am totally unhappy with my hair! IIt is a MESS, The colour is yellow at the roots and I have lines from the foils all the way through my hair!i am not happy at all! It is obvious the colour has leaked and I should have been told and it should have bee sorted immediately !I was asked by someone who had done it.,Then they showed me what was wrong.I will be in first thing Monday morning.I am furious!

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I came to salon for a wash/blow dry for a special occasion and left feeling really disappointed. My hair was flat, l wanted volume. Paid 24.50 for the experience, not at all happy

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Well fed up, no time allocated to do even my usual highlights and colour so wasted my time and money to park up when left with nothing done and a trip to Boots for home colour kit.

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Appointment cancelled today because stylist was ill.people do get ill but a large company like this sure they shud have stand by stylists.my appointment had been made 2 months in advance for a family wedding.after a few phone calls they did manage to get me another stylist at a later time that day.i acepted that appointment but told them i had further appointments to go to and would i be seen straight away they did say yes.they lied i was still waiting to be seen half hour after my appointment.after a few more complants i eventually did get 3 stylist.one to colour my hair another to wash my hair then stylist 3 to cut n dry my hair.leslie francis shame on you i do think you could have done better than this .