Leslie Frances (2346 reviews)

Comment

I thoroughly appreciate the fact that I wasn't rushed and that my hair is very thick but I was in the salon for 4 hours. I really cannot give this amount of time to having my hair done on my only day off. I was also shocked at how expensive it was £132! This is an awful lot of money when my hair needs doing every 6 weeks. I think it would be helpful for the stylist to tell you exactly what they are putting on your hair and how much each separate item will cost. It might not be so much of a shock when you get the bill! Having said all that my hair looked lovely and very professionally coloured.The service was second to none.

Comment

No professional advice given ....or needed Reception staff and stylist excellent

Comment

Excellent service as usual from Charlie!

Comment

For the second time in consecutive visits, I was offered a drink and never received it. The young lady was obviously more interested in getting her own hair titivated than in dealing with a customer. My stylist and the receptionist were, as always, excellent but the number of apprentices just 'floating about' or standing in little huddles, are giving a poor impression.

Comment

Although I am very pleased with the results and found everyone very pleasant, I think next time I visit a hairdresser I will go somewhere else as being a pensioner I find the cost too great which is a shame.

Comment

I was really pleased with how ruby put right the layers to my last cut there. She was great. My daughter always comes with me for years, to have her hair cut and today was the first time ever I've been refused the student concession, she has never been asked before for student id so we don't bring it with us. If policy has changed then customers need to be aware of this.