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Marcela's (143 reviews)



7 Holland Street, Kensington, London, Greater London, W8 4NA, United Kingdom

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You can book at Marcela's London online using our Book Now button located above. Select from a list of services offered, pick your favourite Marcela's staff member and book from the dates available.

Reviewed by 143 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Marcela's were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 10:00 to 18:00
TUE 09:00 to 20:00
WED 09:00 to 20:00
THU 09:00 to 20:00
FRI 09:00 to 20:00
SAT 10:00 to 18:00
SUN 10:00 to 17:00

Payments Accepted

Payment method Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Manicure
Pedicure Make-up Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Packages

Brands Stocked


What our customers are saying about us

Show all reviews





22 Oct 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I love Marcella's Nails. An exceptional salon with great service & amazing staff. Would recommend to anyone.



26 Oct 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

My pedicure was late by 30minutes, without any pre-advise or warning been given. The lady at reception ( Ruth) only came to talk to me and apologise , after I ask that I speak to her, which was after half an hour. Explanation was very poor. She then suggested we would do a shorter treatment for the pedicure and I would be offered a complimentary pedi another time. At the end, I was only offered a varnish credit note, and that was only after me asking! ( on the basis I had a treatment for 45 minutes ). Extremely poor service, extremely disappointed and unpleasantly surprised given that I have been a customer for years.

London
12 Nov 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I only have experience with reception and Shenaz. I have been coming to Marcelo's for a long time. I am always greeted in a most friendly manner with help to take off my coat etc(I am old). Congratulations for this. I look forward to each visit due to the helpfulness and friendly consideration shown to me. Furthermore I do not wish to spend too long each visit. I am always seen promptly which I appreciate. Good luck with the future of Marcelo's



29 Nov 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I have been visiting this salon since inception and have always received a courteous, helpful and excellent service.


London
03 Dec 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I have used Marcela's for many years now. I only have my eyebrows shaped and tinted. I used Emma until she left to have her baby. I then transferred to Shanaz. I can only praise and thank her for her excellent care and treatment. Please convey this to Shanaz for me

London
20 Dec 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Shenaz is always so cheerful and helpful - please convey my thanks to her
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