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Marcela's (143 reviews)



7 Holland Street, Kensington, London, Greater London, W8 4NA, United Kingdom

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You can book at Marcela's London online using our Book Now button located above. Select from a list of services offered, pick your favourite Marcela's staff member and book from the dates available.

Reviewed by 143 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Marcela's were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 10:00 to 18:00
TUE 09:00 to 20:00
WED 09:00 to 20:00
THU 09:00 to 20:00
FRI 09:00 to 20:00
SAT 10:00 to 18:00
SUN 10:00 to 17:00

Payments Accepted

Payment method Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Manicure
Pedicure Make-up Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Packages

Brands Stocked


What our customers are saying about us

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21 Jun 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I think that the hands and feet massage should be longer and not left to the very end of the mani pedi when you have your varnish already on. It should be after the scrub and the scrub should be a little shorter and the massage with cream longer.


26 Oct 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

My pedicure was late by 30minutes, without any pre-advise or warning been given. The lady at reception ( Ruth) only came to talk to me and apologise , after I ask that I speak to her, which was after half an hour. Explanation was very poor. She then suggested we would do a shorter treatment for the pedicure and I would be offered a complimentary pedi another time. At the end, I was only offered a varnish credit note, and that was only after me asking! ( on the basis I had a treatment for 45 minutes ). Extremely poor service, extremely disappointed and unpleasantly surprised given that I have been a customer for years.

London
11 Feb 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

My mani pedi appointment lasted 35 mins (15 min late start, over 35 mins later). For £78 this is not good value for money, and there was no time spent on hand or foot massage.
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