Nicky Oliver (2800 reviews)

Comment

Bakita was AMAZING! She listened to my concerns and provided great insight on what was best for my hair. I have longed to have a skilled professional use their expertise and give guidance. I am so happy with my hair. Words cannot express how grateful I am. I felt welcomed and was offered a beverage more than once (I thought this was excellent). During my treatment, I was asked if I was comfortable and if I needed anything. The questions Bakita asked about how I usually wear my hair and what I do day-to-day allowed her to choose hair products for upkeep. I will absolutely return. Though it was my first visit, I felt like I knew everyone. The atmosphere and vibe was highly positive. It was certainly worth the 3.5 hour journey.

Comment

Kit was just lovely. Great company...and I’m very happy with my hair.

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The tea cups in the salon are too small you need to re fill about three times to get a decent cup of tea. Bigger cups and please stock decafe tea.

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Service is great!! Jennny was so kind and I loved my hair cut

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Treated very nicely by a young gentleman called Kit..Plenty of good advice in correcting my bad haircut..Kit really puts you at ease..Tells you step by step about the cutting and styling procedure..All in all very good..

Comment

I was very disappointed with my experience getting a cut and highlights from the academy. I wanted two different colours, a very light brown and a golden blonde. The results were not good. You could only just about see a little bit of lighter brown strands in my hair. There was no visible blonde. Also it is very streaky and your can see where the brush has been placed which makes it look like a botched DIY hair colour. At the end I was charger for the "two colours" even though I wasn't informed at the beginning that it was extra for more colours. Also considering the colour didn't turn out, I think it's daylight robbery to charge for two colours. When I questioned the finish of my hair to the senior stylist teacher she responded "you went to an academy, what do you expect? If you wanted a better result you should've paid for one" I think this is rude and incorrect. I know of many people that have their hair done by trainees and it's common practise to offer a senior stylist to rectify any errors. The stylist wasn't interested in trying to make me happy. Also the cut wasn't any good, barely took the ends off and didn't cut the front of my hair. I'm very upset that I have paid for a colour that is barely noticeable on the ends of my hair and makes it look like I have outgrown roots. I would appreciate it if a experienced stylist could give me the desired colour that I paid to have done and get rid of the obvious brush marks that were left all over my hair. I went into another hairdresser's one hour after my appointment today and she agreed that it was a shoddy job and that you couldn't see two added colours. She said any decent hairdresser's would offer to fix the issues. I hope you do.