Nicky Oliver (2800 reviews)

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Love my hair thank you !!

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My experience at the salon was 10/10!! Klaudia really listened to my thoughts throughout the process, and always checked in to make sure I was happy with the service. I had a really great time and hope to be back soon!!

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AJ was amazing! The best haircut i have had so far! thanks AJ

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I book with senior stylist Alison. She is always pleasant, chatty and gives advice on hair care. I would recommend Alison for Afro Caribbean hair. I always get a hood hair cut!

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I had the most rushed haircut and worst blow dry ever. I’ve had graduate stylist doing my hair in other salons before but it was never this bad. I showed a picture at the beginning to the stylist however he didn’t seem to understand what I wanted, he was quite argumentative as well. When I said that the length of my hair is still so long, he said that he is already behind time so he will need to straighten my hair quickly and then cut again at the end. However once he started blow drying my hair, I could see how nervous he was another customer was waiting for him. He was straightening big chunks of the hair at once which made it obvious that the roots are still frizzy and curly as I naturally have curly hair. Instead of him straightening those frizzy curly bits, he hid them with the upper layer of hair. At this point I got concerned about him cutting my hair again at the end as if the hair is not straightened well then the cut won’t be even. So I just had to accept the hair length he I have. The photo I showed him was a girl with straight short hair with some volume on top, the fringe was directed backwards, there was no curls at all and I stressed on not wanting curls as I have curly hair naturally and I wanted straight look. He said he will do these curls first then go through them at the end to give a nice big wave look. However at the end my whole hair had these worm curls at the end and my hair was just lying on my eyes. I showed him the photo again and said that it doesn’t look any similar and that my hair is lying over my eyes and has zero volume. He started straightening my hair from the front quickly without looking at the reference photo. My hair started looking even worse, I had my hair with zero volume lying over my eyes and sides and from the back it had those strong curls. I even had quite rude response from the stylist when I asked for some volume, saying I can’t give you any volume with a hair straightener, he sounded a bit angry and nervous as he needed to start with the other customer.I am not satisfied with the hair cut, the styling and the service. It’s not my fault that the stylist was running behind, as a customer I shouldn’t get a terrible hair style as a result.

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AJ was fantastic, always listening and being very attentive towards my thought process. I had not been into the salon for a while and was nervous to get a new style. I was immediately put at ease by AJ and couldn’t have asked for a better service. Thank you so much and see you again soon!