Nuala Morey (2420 reviews)

Comment

The appointment was running over and no acknowledgement that I was waiting. Lack of communication due to following the instructions on the email sent about COVID rules to wait in the car or outside and that a call would be relieved which didn’t happen. Once seen good cut, friendly but at times mask by one staff member not on her face and diffuser burnt my ear at one point accidentally, being more careful with this would be good. The seats not the most comfortable nor getting hair washed with neck on the basin. Love my hair though.

Comment

Paula spent a lot of time listening to me and alsolooked at a photo i provided. She carefully explained how i could achieve a style that was similar to the photo and why it couldn't be exactly the same hair style.

Comment

Overall I was quite disappointed with my experience. When I arrived (no earlier than stated on the document sent prior) I was standing and waiting for a receptionist for quite a long time. One of the stylists had to shout for her. Once my appointment got started I was quite excited and hopeful. My stylist had lots of knowledge and was really friendly and chatty however I thought I was booked in for a colour but that hadn’t gone through on the system so due to the nature of the cut I’m left with quite random bits of blonde from a previous cut/colour. My stylist then asked me how I felt about the length and I said I didn’t want to loose too much which I was told was absolutely fine and it didn’t need to be short for it to curl. The day after the appointment I’m really quite disappointed about the cut. The top layer is really short and bulky and there is hardly any graduation between that and the bottom so it sort of looks a bit like a mullet. The end of my appointment felt very rushed and as if the stylist wasn’t happy with the end result she created.