Nuala Morey (2422 reviews)

Comment

The salon was very messy, no juniors or receptionist and as this was a busy Saturday I was surprised. In addition I think that one of the staff was off sick too. Despite this everyones did their best to help and George was so pleasant and kind. I sadly wasn’t able to come back another day as requested, I booked my appointment straight after lockdown and had waiting a few months to get this appointment. Overall I’m pleased with my curly cut and advice provided and will return but only because this is the only curly hair salon on my area and George was so lovely. The staffing needs to be reviewed even though everyone did their best to help.

Comment

I feel really conflicted writing this review, because although I had a pleasant experience with your staff, I was not overall satisfied with my hair. Your staff were LOVELY, so polite, bubbly full of conversation. My stylist was apologetic for my wait, and we spoke at length about my colour expectations - I explained that I wanted to stay dark, I showed a picture of the colour I wanted to achieve and it was a balayage with dark brown tones. I also explained that although I have coloured my hair in the past, I haven’t had my hair coloured in over a year but my stylist agreed to proceed. After we had washed, styled and blow dried my hair, my stylist explained that my colour didn’t lift properly and it was looking orange, I had to go back and tone my hair, re wash it and dry it. I had a wedding to attend that day which I missed because of this delay (as I travelled from Birmingham) I am grateful for my stylists honesty - she told me that she couldn’t let me walk out with my colour at the state that it was in, and rearranged her appointments to accommodate for my re-wash. However, the bottom layers of my hair weren’t toned and the look extremely ginger/orange. I absolutely regret getting my hair coloured because it is not what I wanted. I just think if the shade of brown I wanted were unattainable or unrealistic without bleaching,, these should of been communicated properly to me before and I could of managed my expectations better. I’m just gutted I didn’t experience that “wow” factor from the salon, and although your stylist was very helpful with advice and information of products for my hair, I didn’t feel as though my hair was transformed after my appointment. Overall I’m disappointed with my experience

Comment

An incredible experience. The stylist gave me really great advice on how to take care of my hair and my haircut was perfect. Would 100% recommend.

Comment

Really great experience with Georgia - my hair looks and feels fantastic and Georgia gave great advice on how to style and treat my hair! Thank you!