Nuala Morey (2463 reviews)

Comment

Great experience. Took time to understand what I wanted and I left feeling wonderful. Thank you.

Comment

Reception is very slow and always 2 people looking on the computer and not really concentrating on the clients properly as they enter. Look after clients that come in and then go back to what you are doing. My hair experience was very good and always pleased with my hair when I leave.

Comment

The cut was good, which I am happy with, however, I'm not sure the stylist I had understood her colours enough, as was unable to explain to me how a certain colour would look. I had said that I wanted a bright blonde, not too yellow and warm which is what she gave me last time. We agreed that she would put less blond through but make sure it was bright. She suggested I have a toner put on to take out any warmth. However, the one she put on was very ash, so my hair came out a very dull/grey blonde, which I thought looked horrible, especially on curly shortish hair. I have never had an experience where a colour technician has not been able to advise or understand what would work on my hair before. When I said I didn't like it at all and wasn't happy, the stylist got very defensive and told me not to be rude and walked off. I wasn't rude I just asked her if it looked like a bright blonde in her opinion. The Manager came over and apologised for the stylist's reaction, and suggested I wash it when I got home and gave me some shampoo to take with me. It just felt like it was very unprofessional, considering they charge over £200 for a cut and colour, there was nothing else offered to me other than come back in a few days if I still don't like it. On top of that, they should be more careful as they aren't using proper gowns, as when I got home I had bleach splatters over the arm of my sweatshirt. Overall I was extremely disappointed with this salon, they do cut curly hair well, but I also had someone else dry my hair, and it looked awful, nothing like some of the pictures put up on instagram. If you want to charge top money for hair that is fine, but you need to make sure you have experienced stylists both in colour and cutting and make the overall experience more enjoyable. I will not be going back!