Nuala Morey (2462 reviews)

Comment

I had a colour and cut booked with Paula at 11:15, I drove from london so made sure I was plenty early. We did a strand test and my hair integrity was not strong enough so opted for a cut and treatment, this was my first ever experience with a curly cut and salon experience. Paula was super lovely and very friendly. Very informative and I hope to book with her again. My only problem is I was passed around to different staff, what was a 10 minute treatment I was left for 40 minutes and the second time I was left for another 30 minutes. I was left half way through drying so the lady doing my hair could attend the reception desk. All in all, I was there until 15:15pm, over 5 hours for a cut and treatment. I did complain to Paula and she gave me 20% off for my cut to which I am very grateful. She was very understanding and kind. I understand the salon is busy, but especially since I traveled 2.3 hours i dont think it was good treatment to have left me waiting for someone for so long multiple times. I felt abit like a hinderance and it wasn’t nice being passed around, and at the end of the day I was losing my tether a tad, as I’m now going to be stuck in rush hour on the m25 lol I really hope my next experience is better as I’m travelling so far , as I loved my hair cut and I have a lot of faith for Paula and her knowledge, she was fantastic and I am very greatful for the time she took to educate me on my hair.

Comment

Lovely welcoming staff, and really relaxing experience! My first ever curly cut and I'm so over the moon with the results. My family and friends all love it too! Thanks so much to Ellie and the rest of the team for putting me at ease and guiding me through how to look after my hair properly.

Comment

From the moment I arrived I was made very welcome.Ali was very professional and friendly and explained the products and amount of product to use.Very informative.Bought the products used before leaving and really pleased that I did.Getting on better than I thought I would using them. Will definitely be returning

Comment

Absolutely wonderful cut and colour from Paula today. I had quite a significant change in length which I was slightly nervous about, but she was so reassuring and took it slowly to ensure I was completely happy. Colour absolutely gorgeous and totally natural looking which is exactly what I was after. Couldn't wish for more.