Nuala Morey (2461 reviews)

Comment

On the phone when booking I was originally told it would cost £80 for highlights and a cut however when it got to paying it was £135 on top of the deposit I had paid earlier. I like my hair and happy they managed to squeeze me in before lockdown but can't really afford to come again.

Comment

I saw the amazing results on instagram of the curly designs so I thought finally I can get a hair cut and style that will suit my frizzy wavy hair. Unfortunately my experience did not live up to my expectations. The curly haircut taken off so much of my long hair, which the hairdresser lady warned that it may seem more than it actually is because of the layers and the hair will jump up etc, so this was fine. Then hair-wash and style, about 5-6 different product was put on my hair, then dried with diffuser for about 30-40 mins in a very uncomfortable position which would not have been a problem if my sacrifice results in curls. At the end, my hair felt hard to touch dry with products, and looked almost exactly the same wavy as when I sit down except 4-5 inch shorter, crusty and smelly. My hair was weighted down and looked like I haven’t washed it in a week… this was not the ‘just been to the hairdresser’ look or feel for me. At next wash, I used my own products and advices learnt on social media, trying to style my own hair hoping for curls and the result came out better than the actual hairdresser/stylist work (see photo). I used a few curling products as well but my hair is not weighed down or hard (slightly frizzier but wavier too!) which confirms that the hairdresser could have done better.

Comment

Although the hair cut is a reasonably good cut I specifically asked for minimal length to be taken from my hair, which was well past shoulder length. I have now got a cut that has some chunks of hair above ear length. The hairdresser just kept cutting more and more length off until I had to ask whether they were going to stop. When the hair was dried it jumped up even further (being really curly) and when I pointed out that it's really short and I asked not to lose the length the hairdresser told me that it was curly and had jumped up after drying. I assumed the price I had paid for a specialist in curly hair would have meant this was not going to come as a surprise. I know it'll grow and the cut itself is fairly good but feel quite disappointed with the final outcome as was not what I had asked for.

Comment

I had the curly cut but she didn’t do much of the twist cutting at all, just a few twists at the very end. It felt like I basically had a dry hair cut with a an hour of diffusing at the end. So just a very overpriced dry cut!

Comment

I booked a cut and blow dry because that's what I always book when I go to the hairdressers. During the appointment, the hairdresser asked if I wanted a curly cut and when she explained what that was I thought yeah ok if that's what you think is best - go nuts. At no point did she mention that for some insane reason having wavy hair cut costs £24 more than not wavy hair. I was totally blindsided at the till when asked to pay the difference from my £30 deposit, expecting it to be around £20 and being told it was £46. This really should have been mentioned at the start when we discussed it. I've since looked at all the pricing on your website, which admittedly I should have done before booking. But I honestly cannot fathom why you are charging so much more money for just doing the cut and wash in a different order?! Essentially penalizing people with curly or wavy hair which you claim to champion. The service overall was fine but nothing to write home about and definitely not worth £76. The cut is what I asked for and the finish was nice. I just don't understand the pricing and wish I'd been warned a bit better!