Nuala Morey (2463 reviews)

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My hair stylist was nice enough but there was no chatting and different people working there came over to help dry with no introductions etc. I left with my hair feeling like it had an awful lot of product in it and nothing like the Instagram pictures and videos posted. It was made clear that there was a very high staff turnover which is worrying.

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Another wonderful haircut from Tomasz. Very happy with my experience in the salon in general. Everyone is friendly and welcoming.

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Really friendly. Good covid hygiene measures. Gave me some good curly hair tips.

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Laura was lovely throughout my appointment. I would have like to have been offered a drink as I saw this had been the case for a few other customers

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Really enjoy my visit, I could tell straight away that they knew about curly hair and different types etc, worth the 3 hours trip!!! Next time I will bring my daughter too as she has curly hair too 😊😊😊

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I was really looking forward to my visit to the salon however was left very disappointed. I was sent information prior to appointment asking that I do not come into the salon but wait outside until I was requested to come in due to stations / equipment needing to be cleaned during this current pandemic. My appointment time was 1 pm I waited outside until 1.20 and received no call I decided to come on into the salon and explained I had been waiting I did not receive an apology and noted other customers were waiting in the salon . I don’t understand why information was send out if this was not adhered too. So my hair was not started until 1.30 I absolutely appreciate that hair appointments can run behind and as long as I am given my allotted time however this did not appear to be the case . Once my hair was cut I was told another hairdresser. would dry my hair given I had choose one of the experienced hairdressers at £85 a hair cut I was disappointed . Once my hair was dry Thomas my hairdressers at the stage had started cutting his next clients hair. He only very briefly came back to my hair and spend less than five minutes he actually mentioned it was still a little heavy . Given I had explained at the beginning my hair I felt was too heavy and needed more layers . All in all I felt very dissatisfied with my experience I felt I was not given the full attention I should have been and whilst I wished I had voiced this at the time given the nxt client was day right next to me it would have been very uncomfortable to do so . I have tried to address this before writing this review but have had no response to messages left . I would appreciate a call to discuss further as soon as possible .