Nuala Morey (2463 reviews)

Comment

miscommunication about a staff member leaving saw me travel 1.5 hours to be told my appointment was cancelled; a courtesy phone call to reschedule would have been nice! Fortunately I waited around an hour and was squeezed in however I then had to pay more than the price I was intending to / advised pre-appointment on booking because someone (who was great) more senior did the cut instead.

Comment

Really difficult to get hold of and had loads of issues with booking appointments and they had to be changed a bunch of times. The site allows you to book with people who don’t work there any more (which is what happened to me) and no one contacts you to tell you that the booking isn’t valid anymore, someone actually turned up to one of these appointments when I was having my hair done and were told that they’re very sorry but she needed to rebook. Really good haircut but I feel like I only had half the stylist’s attention as they were cutting someone else’s hair and didn’t get much advice on my hair type or what to do at home. I was left sitting in my chair for 45 mins before anyone told me that my stylist was running late. Bit disappointed really because I had waited months for the appointment and was super excited about it and had driven 3 hours to be there.

Comment

Very pleasant hairdresser but he seemed tired and slightly distracted and kept looking outside. I did receive some good advice but it was really extremely expensive for what was essentially just a trim.

Comment

Been told I was booked in with Georgia but actually given someone else when arrived. Wasn’t as pleased with the quality of service this time. Appreciate that it is busy at the moment but would have been nice to be told in advance. Cut lovely, but did feel that I was being listened to fully. The end result was not what I was expecting and dried differently to how had been done before. Hair did not look as good as previous visits.

Comment

I'm happy with the service overall my curls were looking great but there wasn't any extra "something" that I could add to the experience. My curls were looking great although having the products and the practice to do finger's curl myself it wasn't something I was impressed of. (Being modest here!) Sorry. I suppose I have to hold to the idea that it's great to have someone do the job for yourself.

Comment

Lovely people/staff. Busy so felt alittle left out. Cut started then my stylist went off to sort someone else out and then came back after about 10mins. He was a lovely stylist and made me laugh and put me at ease. He showed me and told me what products he was using and how much of each which I found very helpful. I’m not sure if I would pay that price to have a cut again but I’m glad I had the experience l.