Nuala Morey (2463 reviews)

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I learned so much about what to do with my hair, it was great, thank you.

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I had been very much looking forward to my appointment but unfortunately my experience didn't quite live up to expectations. Their Instagram feed is full of impressive transformations and despite not being local to the salon I decided to book an appointment as I thought it would be worth the trip. When I arrived the team were friendly but I didn't get a proper consultation - just a rushed chat about what I wanted. They dry cut your curly hair but it's not a curl by curl cut. The strict hair preparation they request beforehand seemed pointless as they combed my curls out with their hands to cut it. I didn't feel that I got any real advice on colour either. Based on the Instagram photos and salon prices I was expecting a luxury experience but unfortunately it was far from this - it was OK but not worth the drive. The floor hadn't been brushed from the previous client and looked dirty. I also wasn't offered a drink until they were colouring my hair. Not what you would expect when paying £200+. On a positive they seem to know more about curly hair than the average salon e.g. Applying products onto wet hair and not towel drying. I'm not sure that they used the correct products (or quantity) for my hair though - I get better results myself at home. In summary - don't get too excited about their Instagram feed, it's an OK salon if you're local but probably not worth going out of your way for the prices they charge. I'm sad writing this review as I had been so excited about my appointmnet but unfortunately won't be returning in hurry.

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I am disappointed with the salon, when I really wanted to be impressed & overjoyed with a curly hair saloon, from my experiences, the salon seems to be running ineffectively trying to accommodate many clients, & not being able to provide the level of service, someone would expect for the hair price, which should be guaranteed. The Aveda products are of a high quality & they do have some very experienced stylists, while the general running on the Salon seems to be short on service, and will ultimately reflect on the whole service.

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I had no issue with the senior member of staff, but I found the junior member of staff rude.

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Beautiful atmosphere and decor. The only thing I could suggest an improvement on is the neck support by the hair washing station. The clarity of the service, as well as efficiency and general set-up of the salon are all wonderful, without a fault.

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I was expecting something for more than what I received. Was an average welcome of hello and then to look back at rhe computer. The wall below mirror was grubby with mud and boot scuffs. The stairs needed a good sweep,as did the downstairs loo. The fake flowers everywhere needed a good dust. Only 2 of all the people who worked there had actually "done" their hair. One was scrunched up into a messy bun and three just had hair outlet back into loose Scrunching. I would feel that if you are a hair dresses dresses specifically advertising Curly cuts all hair should be done as and advertisement. I was not charged the right price then I was called up on two separate times in the day where I was told I owed £65 and then a further £105 and when we worked it out it was actually £17 Even my hair I want that happy with.i have super fine fly away hair and far to much product was applied and the curls were nothing like all the photos put on Instagram. I feel that only the picture perfect curls get Put up online which is false as obviously not every client has those results.