Nuala Morey (2461 reviews)

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I was expecting a curl by curl cut which I did not get. Hair was cut a lot shorter than requested. Cut did not make my curls better - but has made them less curly.

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My first curly haircut and booked into Nuala Morey as transformations on Instagram looked amazing! Also had friends who said the experience was well worth the money. Haircut was good, had booked for a graduate stylist and only on paying was informed I’d had a stylist. I was kindly allowed to pay the price of a graduate stylist. I appreciate during the COVID restrictions the salon experience wasn’t going to be anywhere near as relaxing or special but when I arrived, after filling out the form and having my temperature taken, I was left for ten to 15 minutes-not told where to put my coat or how long the stylist would be-little things but things that make going to a salon more enjoyable experience especially when you’re paying higher end prices. Unfortunately wouldn’t book again as have an equally good haircut (although products and head massage was no where near as good!) at super cuts for a fraction of the price and experience was comparable.

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I was provided with a coffee on arrival. Unfortunately I don't like the taste of UHT milk, so not very pleasant. Very busy salon. Staff were relatively friendly. I discussed my requirements requesting a cut and color. I had expressed a preference for a light color to be used in part of my hair to seamlessly blend blonde already present in my hair but this was ignored. I was in the salon for five hours and despite asking for water on several occasions this was ignored, so gave up. I was severely dehydrated when I left the salon and extremely light headed, which was not good for the drive home. The junior who styled my hair was quite rough at times tugging hard on my scalp - which I don't think is good as when hair is wet it's meant to be more fragile. I paid nearly £400, which did also include a couple of products, so as you can appreciate the full experience wasn't what I expected at all. I can actually say though I am happy with the cut. I must remind myself that glossy Instagram pictures, don't give you the journey.

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Overall I was quite disappointed with my experience. When I arrived (no earlier than stated on the document sent prior) I was standing and waiting for a receptionist for quite a long time. One of the stylists had to shout for her. Once my appointment got started I was quite excited and hopeful. My stylist had lots of knowledge and was really friendly and chatty however I thought I was booked in for a colour but that hadn’t gone through on the system so due to the nature of the cut I’m left with quite random bits of blonde from a previous cut/colour. My stylist then asked me how I felt about the length and I said I didn’t want to loose too much which I was told was absolutely fine and it didn’t need to be short for it to curl. The day after the appointment I’m really quite disappointed about the cut. The top layer is really short and bulky and there is hardly any graduation between that and the bottom so it sort of looks a bit like a mullet. The end of my appointment felt very rushed and as if the stylist wasn’t happy with the end result she created.

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Going through the motions.

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I am disappointed with the colour. The dye on my skin around my hairline is so obvious. I had to come home and wash my hair and it is still there. The colour is also really dark so overall it does not look great which is disappointing.