Nuala Morey (2461 reviews)

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I had been very much looking forward to my appointment but unfortunately my experience didn't quite live up to expectations. Their Instagram feed is full of impressive transformations and despite not being local to the salon I decided to book an appointment as I thought it would be worth the trip. When I arrived the team were friendly but I didn't get a proper consultation - just a rushed chat about what I wanted. They dry cut your curly hair but it's not a curl by curl cut. The strict hair preparation they request beforehand seemed pointless as they combed my curls out with their hands to cut it. I didn't feel that I got any real advice on colour either. Based on the Instagram photos and salon prices I was expecting a luxury experience but unfortunately it was far from this - it was OK but not worth the drive. The floor hadn't been brushed from the previous client and looked dirty. I also wasn't offered a drink until they were colouring my hair. Not what you would expect when paying £200+. On a positive they seem to know more about curly hair than the average salon e.g. Applying products onto wet hair and not towel drying. I'm not sure that they used the correct products (or quantity) for my hair though - I get better results myself at home. In summary - don't get too excited about their Instagram feed, it's an OK salon if you're local but probably not worth going out of your way for the prices they charge. I'm sad writing this review as I had been so excited about my appointmnet but unfortunately won't be returning in hurry.

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I was expecting more advice about the hair cut and colour. The lady doing my hair was very lovely and friendly, but she could not give me any real advice about hair cut. She just asked me what I wanted and I didn't know. The end result is ok, but it was not worth going all the way to Bristol and paying the money I paid. On the positive, it was a very nice curly outcome. They cared for my hair as curly hair. But the hair cut is not that nice and I am still wearing my hair in a pony tail as a result.

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I was so excited to be getting my hair cut here as I had seen amazing photos but I left feeling quite deflated. The lady that cut my hair was lovely (all the staff were) and my haircut was ok. I just wasn’t as happy with it as I thought I would be and I’ve been more impressed with a much cheaper cut by a “non curly trained” hairdresser. Maybe it was my fault for expecting too much. I’ve got to say £17 for a patch test is absolutely crazy as well!

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I am new to curly hair and was expecting to be taught about curly hair and how to manage it and look after it. This didn’t happen. My stylist was lovely but seemed distracted and didn’t really talk me through anything. I felt uncomfortable with not really knowing what was going on and so my sister kept asking the stylist questions and asked her to explain everything to me and she just wasn’t forthcoming. I was not offered a massage and did not receive a massage during conditioning which my sister pointed out. Overall it was a very average experience and definitely not worth the luxury price tag.

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I arrived 5 minutes early for my appointment and then waited 45 minutes past my appointment time before being shown to a chair. A few minutes into my cut my stylist had to leave me for another 10 minutes while she finished cutting another client’s hair. I was happy with the cut itself and the end result. I didn’t feel like I was given any advice about how to care for and style my hair - I noticed this information was being given freely to other clients. I did try to ask near the end but as three people had attended to my hair it wasn’t easy to find out what was recommended. I drove over an hour to get to the salon so had high hopes but sadly probably wouldn’t go back.

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The salon is lovely. It was my first visit and I was given some good advise on how to style my curly hair. I mentioned to the girl that I sometimes wear my hair straight or wavey, but it's been cut in a way that will only allow me to wear it curly with uneven layers. I'm pretty disappointed as it was en expensive cut.