Nuala Morey (2462 reviews)

Comment

I am disappointed with the salon, when I really wanted to be impressed & overjoyed with a curly hair saloon, from my experiences, the salon seems to be running ineffectively trying to accommodate many clients, & not being able to provide the level of service, someone would expect for the hair price, which should be guaranteed. The Aveda products are of a high quality & they do have some very experienced stylists, while the general running on the Salon seems to be short on service, and will ultimately reflect on the whole service.

Comment

I had been very much looking forward to my appointment but unfortunately my experience didn't quite live up to expectations. Their Instagram feed is full of impressive transformations and despite not being local to the salon I decided to book an appointment as I thought it would be worth the trip. When I arrived the team were friendly but I didn't get a proper consultation - just a rushed chat about what I wanted. They dry cut your curly hair but it's not a curl by curl cut. The strict hair preparation they request beforehand seemed pointless as they combed my curls out with their hands to cut it. I didn't feel that I got any real advice on colour either. Based on the Instagram photos and salon prices I was expecting a luxury experience but unfortunately it was far from this - it was OK but not worth the drive. The floor hadn't been brushed from the previous client and looked dirty. I also wasn't offered a drink until they were colouring my hair. Not what you would expect when paying £200+. On a positive they seem to know more about curly hair than the average salon e.g. Applying products onto wet hair and not towel drying. I'm not sure that they used the correct products (or quantity) for my hair though - I get better results myself at home. In summary - don't get too excited about their Instagram feed, it's an OK salon if you're local but probably not worth going out of your way for the prices they charge. I'm sad writing this review as I had been so excited about my appointmnet but unfortunately won't be returning in hurry.

Comment

I learned so much about what to do with my hair, it was great, thank you.

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The stylist, service and general ambiance was top notch, couldn’t fault it. My only criticism was the front desk. They were obviously distracted and made me uncomfortable, to be fair, it was very busy and perhaps I caught them at a bad time. Other than that, the cut, service and standard of service was excellent and I was really, really happy.

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This was my first haircut in over a year, and my first time ever in a place that specialises in curly hair, and I am very pleased with the experience and how my hair has turned out!

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Great advice about how to style my wavy hair. My hair looked amazing when I left the salon.