Nuala Morey (2462 reviews)

Comment

Overall I was quite disappointed with my experience. When I arrived (no earlier than stated on the document sent prior) I was standing and waiting for a receptionist for quite a long time. One of the stylists had to shout for her. Once my appointment got started I was quite excited and hopeful. My stylist had lots of knowledge and was really friendly and chatty however I thought I was booked in for a colour but that hadn’t gone through on the system so due to the nature of the cut I’m left with quite random bits of blonde from a previous cut/colour. My stylist then asked me how I felt about the length and I said I didn’t want to loose too much which I was told was absolutely fine and it didn’t need to be short for it to curl. The day after the appointment I’m really quite disappointed about the cut. The top layer is really short and bulky and there is hardly any graduation between that and the bottom so it sort of looks a bit like a mullet. The end of my appointment felt very rushed and as if the stylist wasn’t happy with the end result she created.

Comment

Paula spent a lot of time listening to me and alsolooked at a photo i provided. She carefully explained how i could achieve a style that was similar to the photo and why it couldn't be exactly the same hair style.

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The appointment was running over and no acknowledgement that I was waiting. Lack of communication due to following the instructions on the email sent about COVID rules to wait in the car or outside and that a call would be relieved which didn’t happen. Once seen good cut, friendly but at times mask by one staff member not on her face and diffuser burnt my ear at one point accidentally, being more careful with this would be good. The seats not the most comfortable nor getting hair washed with neck on the basin. Love my hair though.

Comment

I love visiting the salon as the service is very individual, the advice is honest, personable to my hair and really useful. I felt that all the things they have done to become Covid secure were great! Would def recommend (in fact I already have!)

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Awful unprofessional service, impolite owner and staff. Did not listen to what I wanted, dreadful haircut, ginger over processed hair, over priced - never coming back

Comment

I specifically asked for my hair not to but cut too short, it is too short. It has also been cut in a way that the fringe has to be pinned back because it is too short. I paid quite a lot of money for the expertise of cutting curly hair. Whilst the hair dresser was very professional and is talented, it felt rushed and I don’t think I was listened to. My hair will grow but I’m afraid I won’t be returning to your salon. My appointment was also delayed by 40 minutes with very little explanation when I arrived. I was the last person that day, it would have been very easy to work out who I was by the hairdresser and given an explanation instead of me standing around wondering where I should go. I would also insist that you stylist eat and have a break at lunchtime, running in adrenaline is not a healthy way for you employees to work.