Nuala Morey (2461 reviews)

Comment

Georgia gave a great consultation and cut thank you to rid me of a lot of damaged hair and cut to my suit new ( to me, 2-3months) curly/wavy style. She also reassured me to persevere with ‘curly girl’ thing even though my hair is more wavy than curly, in the hope once damage recovered, will get slightly better curls/ waves. Perhaps lacking clarity on what my hair could do with or clarityon product recommendations to help protein/ moisture balance. Aside from aveda products used in salon which of course makes sense, so not a big deal. However, the big downfall for me which I wasn’t expecting was how uncomfortable / not fit for purpose the chairs were in the position you were expected to slouch and rest and twist your neck on very uncomfortable edge of seat in order to diffuse curly/wavy hair. Ouch! I do admit I have issues with neck and back, however I don’t think this would be good for any customer’s neck or back and to me, not ok to assume it would be for any client, given it’s quite common for people to suffer with postural/ neck/back pain these days. I hate to complain about anything but I really think would make such a difference to get chairs that could better accommodate curly hair customers for hair drying without coming out with a crick in your neck/back. I was unable to stay in this position for long at all so Georgia was very understanding and we dried mostly upside down. She also explained you had looked into more suitable chairs but that they were too big to get past in the salon. I would definitely like to return as you really know your stuff for curly cuts but the chairs are a big down side for me sorry. I don’t expect you to need to contact me about this, but I hope might be helpful feedback to improve an aspect of your service, which is otherwise great!

Comment

I always look forward to coming to Nuala Moray because I feel like I have finally found a salon that understands my curly hair which is great. I had a great cut and was given really helpful advice. The only thing I would say is that the salon always seems to feel a bit chaotic- as though there are more customers than staff to help them, and staff can seem like they are trying to do too many things at once rather than focus on their customer at the time. It was more than 20 minutes after my appointment time that I was actually seen by my stylist, however the lovely receptionist did the best she could to manage the situation well. I'd love it if the great hair knowledge came with a slightly more relaxing environment!

Comment

Staff were lovely and friendly, as always. Unfortunately, my daughter's and my haircut were disappointing. My daughter's stylist took double the length agreed off of her hair and it is now too short! I am disappointed with my fringe - there is a definite dividing line from the rest of my hair! My daughter did not ask for a fringe, just shaping around her face. However, she now has a fringe due to the length of her hair now being reduced. The colours in the highlights that we both had came out well - shame about the cuts!

Comment

Thank you for the lovely colour and style. Would have loved a little more shampoo pampering but staff all kind and welcoming. Sad that you wouldn't take my cash for payment.

Comment

It’s hard to tell if I’m happy with the cut as my hair has been styled in ringlets. I find the drying process very uncomfortable and this is why I don’t visit regularly. My neck and back is already feeling painful and I’ve come home with a headache from the tension around my neck. I think a massage afterwards would be more beneficial. I totally get that you want your customers to be styled a certain way but for me the cut is more important.

Comment

Really happy with my hair but for the price I feel the service could’ve been more attentive and calming. The people were very polite in there but could be a bit more enthusiastic.