Nuala Morey (2461 reviews)

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I was expecting more advice about the hair cut and colour. The lady doing my hair was very lovely and friendly, but she could not give me any real advice about hair cut. She just asked me what I wanted and I didn't know. The end result is ok, but it was not worth going all the way to Bristol and paying the money I paid. On the positive, it was a very nice curly outcome. They cared for my hair as curly hair. But the hair cut is not that nice and I am still wearing my hair in a pony tail as a result.

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I had been very much looking forward to my appointment but unfortunately my experience didn't quite live up to expectations. Their Instagram feed is full of impressive transformations and despite not being local to the salon I decided to book an appointment as I thought it would be worth the trip. When I arrived the team were friendly but I didn't get a proper consultation - just a rushed chat about what I wanted. They dry cut your curly hair but it's not a curl by curl cut. The strict hair preparation they request beforehand seemed pointless as they combed my curls out with their hands to cut it. I didn't feel that I got any real advice on colour either. Based on the Instagram photos and salon prices I was expecting a luxury experience but unfortunately it was far from this - it was OK but not worth the drive. The floor hadn't been brushed from the previous client and looked dirty. I also wasn't offered a drink until they were colouring my hair. Not what you would expect when paying £200+. On a positive they seem to know more about curly hair than the average salon e.g. Applying products onto wet hair and not towel drying. I'm not sure that they used the correct products (or quantity) for my hair though - I get better results myself at home. In summary - don't get too excited about their Instagram feed, it's an OK salon if you're local but probably not worth going out of your way for the prices they charge. I'm sad writing this review as I had been so excited about my appointmnet but unfortunately won't be returning in hurry.

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I am disappointed with the colour. The dye on my skin around my hairline is so obvious. I had to come home and wash my hair and it is still there. The colour is also really dark so overall it does not look great which is disappointing.

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Going through the motions.

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Overall I was quite disappointed with my experience. When I arrived (no earlier than stated on the document sent prior) I was standing and waiting for a receptionist for quite a long time. One of the stylists had to shout for her. Once my appointment got started I was quite excited and hopeful. My stylist had lots of knowledge and was really friendly and chatty however I thought I was booked in for a colour but that hadn’t gone through on the system so due to the nature of the cut I’m left with quite random bits of blonde from a previous cut/colour. My stylist then asked me how I felt about the length and I said I didn’t want to loose too much which I was told was absolutely fine and it didn’t need to be short for it to curl. The day after the appointment I’m really quite disappointed about the cut. The top layer is really short and bulky and there is hardly any graduation between that and the bottom so it sort of looks a bit like a mullet. The end of my appointment felt very rushed and as if the stylist wasn’t happy with the end result she created.

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I was provided with a coffee on arrival. Unfortunately I don't like the taste of UHT milk, so not very pleasant. Very busy salon. Staff were relatively friendly. I discussed my requirements requesting a cut and color. I had expressed a preference for a light color to be used in part of my hair to seamlessly blend blonde already present in my hair but this was ignored. I was in the salon for five hours and despite asking for water on several occasions this was ignored, so gave up. I was severely dehydrated when I left the salon and extremely light headed, which was not good for the drive home. The junior who styled my hair was quite rough at times tugging hard on my scalp - which I don't think is good as when hair is wet it's meant to be more fragile. I paid nearly £400, which did also include a couple of products, so as you can appreciate the full experience wasn't what I expected at all. I can actually say though I am happy with the cut. I must remind myself that glossy Instagram pictures, don't give you the journey.