Nuala Morey (2461 reviews)

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My first curly haircut and booked into Nuala Morey as transformations on Instagram looked amazing! Also had friends who said the experience was well worth the money. Haircut was good, had booked for a graduate stylist and only on paying was informed I’d had a stylist. I was kindly allowed to pay the price of a graduate stylist. I appreciate during the COVID restrictions the salon experience wasn’t going to be anywhere near as relaxing or special but when I arrived, after filling out the form and having my temperature taken, I was left for ten to 15 minutes-not told where to put my coat or how long the stylist would be-little things but things that make going to a salon more enjoyable experience especially when you’re paying higher end prices. Unfortunately wouldn’t book again as have an equally good haircut (although products and head massage was no where near as good!) at super cuts for a fraction of the price and experience was comparable.

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I was expecting a curl by curl cut which I did not get. Hair was cut a lot shorter than requested. Cut did not make my curls better - but has made them less curly.

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I was expecting something for more than what I received. Was an average welcome of hello and then to look back at rhe computer. The wall below mirror was grubby with mud and boot scuffs. The stairs needed a good sweep,as did the downstairs loo. The fake flowers everywhere needed a good dust. Only 2 of all the people who worked there had actually "done" their hair. One was scrunched up into a messy bun and three just had hair outlet back into loose Scrunching. I would feel that if you are a hair dresses dresses specifically advertising Curly cuts all hair should be done as and advertisement. I was not charged the right price then I was called up on two separate times in the day where I was told I owed £65 and then a further £105 and when we worked it out it was actually £17 Even my hair I want that happy with.i have super fine fly away hair and far to much product was applied and the curls were nothing like all the photos put on Instagram. I feel that only the picture perfect curls get Put up online which is false as obviously not every client has those results.

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£75 for a box standard 35 min appointment. 10 mins curl cutting time, 5 minutes condition leave in time and the rest dry the hair. It is my 3rd visit but this was my most disappointing and by far the quickest appointment I’ve ever had in my 46 year life.

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Everyone is very polite. However I feel if I am spending £120 for a hair appointment the timing should be kept, it was 40 mins late and I was notified 30 mins before arrival. I did not like being asked to have my hair photographed it made me feel like the experience was not to benefit myself and took away from the whole pampering yourself idea. Nuala was constantly distracted by managing other clients while I was there and for that price I expect undivided attention, the hair cut was nice but for that price I expect the customer service to be more individual. I felt like the salon was a bit of a hard sell pitch unfortunately. It is up to you whether you would like to contact me and I am sorry I could not be more complimentary at this time but I had waited 8 months for this appointment and was spending a lot of money and felt disappointed I hope you will see this as constructive feedback I have no desire to write reviews on google etc

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I've had two great experiences at Nuala Morey, the staff were super friendly and knowledgeable. They were expensive trips - £97 for just a haircut, no colour etc. I most recently I opted for the cheapest option (still £85). And you can really tell ! The stylist was not friendly/welcoming and they didn't seem that knowledgeable, and it felt very rushed. It was not a nice experience at all. Not happy at all and feel I've really wasted my money.