Waterfall Spa at The Salutation Hotel (808 reviews)

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Just had the most wonderful experience at the clarins spa at the Salutation. I took my mum for her birthday and it was a lovely experience. The pool facilities were lovely- spotlessly clean and such a relaxing space. The outside spa pool was a really treat as we also were blessed with a gorgeous day. The experience was truly relaxing. The clarins expert facial was wonderful both of us were so relaxed during the treatment that we fell asleep. We also really enjoyed the afternoon tea in the hotel area which was a selection of sandwiches and yummy sweet treats. We will definitely be back in the not to distant future. We had the most relaxing afternoon and felt utterly spoilt by the lovey staff.

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Once again I had the Clarins beauty sleep treatment with Emma. She was so professional yet friendly and interested in me. I will definitely be booking this fabulous treatment again and will ask for Emma. Thank you waterfall spa and Emma for a lovely experience.

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I have had several fantastic massages at this spa. I would highly recommend!! The girls are all lovely and very professional. Hands down my favourite spa experience every time

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I am a regular guest at salutations & the service I get in the spa is excellent, very professional giving you a full account of what products are to be used for your needs & above all lovely ladies. Can't not recommend here enough, thank you for such a lovely afternoon.

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Lovely relaxing treatment undertaken by Therapist Hannah, who I would highly recommend. Thank you

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My husband booked me a sleep massage as a birthday / Anniversary surprise. Having just completed a 8 mile hike around Wansfell Pike it was very much needed. On completion of the consultation form I specifically asked for my massage to be light to medium in pressure as i was looking forward to a nice relaxing treatment. The overall treatment was lovely with the use of Clarins products. My masseuse was very knowledgeable with regards to the products being used, I loved the warm water pillow for your feet and calves and the ambience of the treatment room. The overall massage was lovely and likewise was the facial. Unfortunately, I had to ask my masseuse on two occasions to ease the pressure, in the end I had to inform her that she wasn't going to remove the knots in my shoulders with one massage, these would need breaking down slowly over time. The pressure became quite painful so much so I am now applying anti-inflammatory gel to me shoulders. I am personally qualified in massage so understand that on the discovery of tight muscles it's our job to try and release the knots but I also believe the client should be listened to, as it is them who are paying for the treatment and sadly I feel my consultation form wasn't adhered to nor was I asked at any time during the massage if the pressure was acceptable. Having said the above my husband had a really enjoyable and relaxing massage so if we were to go again I would verbally instruct my masseuse before the treatment starts with regards to the pressure.