Spoiled Hair Salon (St Andrews) (4138 reviews)

Comment

Was nervous about the haircut, the hairdresser asked little/no questions or clarification before beginning the cut. Since this was a very short and new haircut, I was quickly visibly worried about the length in the back (where she started), as it was much shorter than expected. I tried to indicate that I was stressed, but the rest of my hair was cut within 10 minutes with no pause to check in. Although I do like the haircut, I was extremely upset to leave with a much shorter haircut than I asked for and considering I left within 25 minutes of arriving, I don't believe that paying 50 pounds was worth my stressed or rushed appointment.

Comment

I feel that the pricing is a bit excessive. The last 2 visits I had, the colour was not what I wanted. This may have been a miscommunication, but I am really unhappy with my hair colour. I was thinking to come in and talk to you, but I don't want to upset my technician. I wanted Ash Blonde and I feel my hair is now a non-descript greyish colour. I understand that the colour will get better after each wash but this is not what I wanted. This was not explained to me before hand and I do feel that the colorist made her own decision without discussing with me. Apart from that, the service is wonderful, the staff are friendly and the salon appears to run very well with professional staff.