Spoiled Hair Salon (St Andrews) (4126 reviews)

Comment

Thanks for the cosmos x

Comment

I have been with Spoiled for a lot of years I have never had day that I do not enjoy my pamper, with friends at salon

Comment

SIMPLY THE BEST HAIR CUT AND COLOUR EXPERIENCE EXTREMLEY FRIENDLY AND I TOTALLY TRUST STEPHEN TO CUT MY HAIR AND PICK THE COLOUR WHICH IS BEST FOR ME AND I AM NEVER DISSAPOINTED.

Comment

always very good since they opened in 2007 take very good care of you and make you feal good

Comment

Fab team of engaging people.

Comment

When I started coming to Spoiled my experience was always a good one. I cant say the same anymore. In honesty the hairdressers are lovely there however this year my colour does not seem to last the duration as it did before. At most a couple of weeks before it has completely faded out and the expectation really is attending a full appointment every 8 weeks or so at the most; this was always the case and of course fading by that point which I suppose would be acceptable. I returned after having only had a full colour and cut four weeks prior and had been the same the appointment prior to that where I had mentioned this problem. After my consultation and agreeing on a full head of colour (again) I was then asked for payment for a 'couture colouring' at full price for long hair. My hair is mid length to my shoulders and pretty average hair type so rather than the published £59 for a mid full head I was asked for £79; no special techniques were used just your average one colour over my head. I found it a bit cheeky, especially considering the circumstance. I spoke to the owner and he was not very customer focused and quite argumentative. I think if the salon are so concerned about the cash at the end they should be more transparent in their consultations about exactly what they are doing and what that will mean. I prefer to make the decision on what I am willing to spend and not be made to feel awkward either asking about it in advance or paying for something I don't feel fits with what I got - I am not paying a standard monthly membership, I expect to pay for the particular service type I receive! Not value for money and not a good experience. I shall have to go elsewhere and would recommend others do the same if they were to ask.