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Steve Hilliard Hairdressing (Luton) (1167 reviews)



168 Barton Road, Luton, Bedfordshire, LU3 2BE, United Kingdom

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You can book at Steve Hilliard Hairdressing (Luton) Luton online using our Book Now button located above. Select from a list of services offered, pick your favourite Steve Hilliard Hairdressing (Luton) staff member and book from the dates available.

Our 4 Point Guarantee


1. We guarntee we'll listen carefully, so we can understand exactly what you want.


2. We guarantee to give you the time you need, so you never feel rushed or taken for granted.


3. We guarantee to give the advise you the advise you need, so you will be confident in the choices you make


4. We guarantee when you leave the salon, you'll know how to look after your hair until we see you again.


Reviewed by 1167 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Steve Hilliard Hairdressing (Luton) were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

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Opening Hours

MON Closed
TUE 09:00 to 18:00
WED 09:00 to 20:00
THU 09:00 to 19:30
FRI 09:00 to 18:00
SAT 09:00 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Semi-Permanent Colour


Brands Stocked



What our customers are saying about us

Commented reviews only




Flitwick
28 Apr 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Luton
28 Apr 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Always look forward to coming here as it feels like a pampered treat. Stylists always remember me and ask about my family, holidays etc which make me feel welcomed and special.Salon has a friendly family feel. It is always busy which is a good sign. Today I was very impressed with a stylist giving a consultation to a client with very long hair who was unhappy with how it had been coloured by a friend. This actually could have been taped for training purposes and for 'evidence for a difficult client' as the questioning and answering technique was brilliant so the client knew exactly what the stylist would do to ammend the issue. Very professional yet clear and concise. I really shouldn't have been listening but I couldn't help myself.

Response from Steve Hilliard Hairdressing

Thank you very much for your feedback and review Ruth! Great to hear. We look forward to seeing you at the salon again soon! Steve Hilliard

Posted on 29 Apr 2017



Luton
29 Apr 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Luton
05 May 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Enjoy my visit every time. Beth in Luton branch always has a smile and is very helpful & friendly. Plus she always does my hair perfect. Well done 🙂

Response from Steve Hilliard Hairdressing

Thank you for a great review Deborah! Steve Hilliard

Posted on 06 May 2017



Luton
08 May 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Luton
08 May 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Usually, can't fault the team, but today i felt they were under pressure. I only went in for a wet cut, but due to other pressures, My stylist was interrupted several times for advise from colleagues and then went to welcome in other clients who had arrived for appointments. Although my stylist was very apologetic and it certainly was not her fault, i felt that she was rushing due to other pressures. As a result, although the cut is very good, i asked for it not to be too short as i really like they way it naturally curled when left a bit longer at the back. However its been cut shorter than i thought we had discussed at the back and as a result curls have gone:( Maybe if she didn't have so many distractions this might not of happened. I normally get an excellent service and I'm hoping this was just a one off :)

Response from Steve Hilliard Hairdressing

Hi Jo, Thanks for being honest and it was great to speak to you in person to look at these issues. As I explained on our call some of these are being addressed. I really value your custom and our clients feeding back is crucial and we can only make the salon even better. See you on your next visit. Take care Steve Hilliard

Posted on 26 May 2017


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