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Steve Hilliard Hairdressing (Luton) (1167 reviews)



168 Barton Road, Luton, Bedfordshire, LU3 2BE, United Kingdom

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You can book at Steve Hilliard Hairdressing (Luton) Luton online using our Book Now button located above. Select from a list of services offered, pick your favourite Steve Hilliard Hairdressing (Luton) staff member and book from the dates available.

Our 4 Point Guarantee


1. We guarntee we'll listen carefully, so we can understand exactly what you want.


2. We guarantee to give you the time you need, so you never feel rushed or taken for granted.


3. We guarantee to give the advise you the advise you need, so you will be confident in the choices you make


4. We guarantee when you leave the salon, you'll know how to look after your hair until we see you again.


Reviewed by 1167 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Steve Hilliard Hairdressing (Luton) were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Opening Hours

MON Closed
TUE 09:00 to 18:00
WED 09:00 to 20:00
THU 09:00 to 19:30
FRI 09:00 to 18:00
SAT 09:00 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Semi-Permanent Colour


Brands Stocked



What our customers are saying about us

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Luton
13 Mar 2015
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Value for money

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Comment

Excellent salon, one which I have used for a number of years. However I was a little disappointed today when arriving for my 11am cut & blow dry to find the salon closed, this was due to the staff having a meeting at the Ampthill salon and were on their way back to the Luton branch. However I was committed to other appointments on my day off and felt that this was unusually lacking in good customer service. The staff were very apologetic but nevertheless from a customers point of view it was a little worrying to arrive to find everything locked up and needed to call the Ampthill salon to find out what was going on. I am sure this is a one off, but inconvenient nonetheless.

Response from Steve Hilliard Hairdressing

I am so sorry for this, it was a mistake on our side as there should have been a note on the door explaining that we had staff training. I appoloigies for this mistake. I like to give my staff the best training and we have monthly meetings to make sure we are delivering this. But I am sorry to keep you waiting. Kind regards Steve Hilliard

Posted on 20 Mar 2015



Luton
12 Mar 2015
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Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Lovely salon to get your hair done! Been here twice since a major hair disaster done by a friend, now I wouldnt go elsewhere! Tthe girls are so welcoming and really friendly! They have so much time for you to get the result you want from the consultation through to the styling! Some salons iv been to always just seem to be in a hurry to get you out the door, despite you not being happy with your hair! Not here, they really do care for what they do 😊 I would definatly reccommend this salon to friends and family! 😁

Response from Steve Hilliard Hairdressing

Your testimonial speaks volumes and just what I want my team to do. Thank you so much for your time Kind regards Steve Hilliard

Posted on 20 Mar 2015



Luton
27 Feb 2015
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Service Quality & Prof. Advice

Value for money

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Comment

Love my hair styles which is why I choose to come here.A little disappointed with how prices are worked out. have booked a wash and blowdry for saturday as am going to a wedding and it will cost me £27. If I don't book and just walk in it will cost me £15. I thought it would be one price for all or at least regular customers would get the cheaper rate!!!!



Luton
30 Jan 2015
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Ultimate Question (Referral)

Comment

Friendly and very professional stylist, Jen,, always discusses what I want, never assumes.



Streatley
20 Dec 2014
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Value for money

Ultimate Question (Referral)

Comment

Caroline was exceptionally understanding and empathetic as I sobbed through my appointment following the loss of my pet that morning. If not for her I would have left the salon and postponed my appointment. She was very kind.



Luton
03 Nov 2014
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Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Great experience, always difficult changing salon but was talked through the whole experience and was listened too by the stylist. Really good cut and goody bag was a bonus.

Response from Steve Hilliard Hairdressing

Thank you very much for your feedback! Kind regards Steve Hilliard

Posted on 10 Nov 2014


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