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Stone Hair and Beauty (190 reviews)



Unit 16-17 Maiden Lane Centre, Lower Earley, Berkshire, RG6 3HD, United Kingdom

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You can book at Stone Hair and Beauty Lower Earley online using our Book Now button located above. Select from a list of services offered, pick your favourite Stone Hair and Beauty staff member and book from the dates available.

Stone was originally established in 2000 as a hair salon for both male and female clients and in 2014 we expanded our range of services by adding beauty.


Reviewed by 190 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Stone Hair and Beauty were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON Closed
TUE 08:45 to 21:00
WED 08:45 to 18:00
THU 08:45 to 20:15
FRI 09:00 to 18:00
SAT 08:45 to 17:15
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Brands Stocked



What our customers are saying about us

Commented reviews only




Reading
08 May 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Reading
08 May 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Reading
10 May 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Very Happy with the COVID Safe measures taken and excellent customer service !! I would highly recommend this Salon to Earley/Lower Earley Locals. Thoroughly Professional !!



Reading
10 May 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Reading
10 May 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Very professional salon with highly qualified and most pleasant staff that are quick and efficient and it is noticeably quiet with no idle chit chat going on which I find most relaxing and the client receives undivided attention. Definitely recommend.



Reading
11 May 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I think being charged £1.50 for a mask is a bit much. Government guidelines state a face covering not a new one for every shop you enter. Also you can get 100 for £7 so £1.50 for one is excessive. The service in the salon is excellent and the stylists always do a great job

Response from Stone Hair and Beauty

Thank you for your valued feedback which I would like to have the opportunity of responding to. As part of our covid risk assessment we identified the risks to all our staff and clients and if we felt we were able to reduce this risk, we implemented it as part of our new routine. As we have both vulnerable staff and clients, we felt it was paramount to do everything in our power to make sure everything was clean and new for everyone as we are working up close and personal within the salon (which is very different than just entering a shop) and we would go above and beyond to make sure everyone was that extra bit safer. Therefore as many people wear masks that they just pull out of their bags and use multiple times in all the shops they go in without renewing or washing them, whilst we know this is a small risk of bringing covid into the salon, we felt that by providing a brand new mask to every single client, everyone sitting in the salon would be safer. The £1 PPE contribution is a small charge towards our covid-related costs but does not cover the whole charge of everything we need to purchase to make the visit as safe as possible. Whilst I agree you can purchase masks cheaply, we purchase our type 2 ones from reputable companies to ensure we give the best protection to all. Most other salons have a higher PPE/Covid charge or increased their costs to absorb this, which we did not do. I really hope this gives you the reasons for our £1 charge and also answers your points above.

Posted on 12 May 2021


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