The Colour Room Stockport (1637 reviews)

Comment

I had a brilliant experience at this salon. I do fall into the 3 hairstyles category: straight, curly and homeless so to find stylists that can cope with my hair is hard. When I sat down Leah and Lauren chatted with me about what I would like. As my hair has grey streaks, which I like, I was able to keep the grey streaks but the colour added enhanced the overall colour which was fantastic and the cut has been great, very manageable and as my hair is very wavy cutting it is not an easy task. This has to be the best haircut and colour I have ever had. I would highly recommend this salon to anyone. It is definitely worth every penny and more!

Comment

I had to change my appointment due to a close relative passing away, the girl I spoke to was lovely but did not advise me that there was a big difference in the cost due to a different member of staff doing the cut. Had I been advised then I would not have had a cut as well as it was too expensive, I mentioned this at the point of paying but nothing was done. This has now put me off having a cut in future with yourselves as it took approximately 5-10 minutes for the cut and I cannot justify £35 for that.

Comment

Having attended 17th January for full head highlights, I also explained I didn't like my natural colour and once foils were on could I have a warmer colour through remaining hair. I was advised it would be harder to maintain and low lights were recommended instead. I also explained, re the cut, that I did not want a bob, I wanted it shoulder length choppy style. When it had been blown the bob wasn't obvious but once home and I attempted to style it, the bob ie block of hair on both sides was obvious. Added to this was how dark my hair still was underneath and whilst my roots had been done my hair had far too many lowlights. I have been unable to return to salon any sooner than 20 days due to theatre performances and working hours but returned yesterday. Both colour tech and stylist agreed it was dark and hair was still bobbed and could offer me a treatment that would normally cost £18. I was shocked and stunned when I was still charged £122, therefore it's cost me £250 in 20 days.