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The Nail and Body Boutique (3849 reviews)



Ranked 39 of 50 in South East

15 Lesbourne Road, Reigate, Surrey, RH2 7JP, United Kingdom

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Visit the The Nail and Body Boutique website


You can book at The Nail and Body Boutique Reigate online using our Book Now button located above. Select from a list of services offered, pick your favourite The Nail and Body Boutique staff member and book from the dates available.

The Nail & Body Boutique offers a range of luxuriously relaxing treatments using the finest product ranges which will deliver unparalleled refinement and results every time. Our professional dedicated team will deliver the ultimate experience to you through consultation, professional advice and tailored treatments, targeting your needs and concerns, resulting in perfect treatments designed for you to relax, rejuvenate, repair and refresh. 

Reviewed by 3849 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Nail and Body Boutique were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 10:00 to 18:00
TUE 10:00 to 20:00
WED 10:00 to 20:00
THU 10:00 to 20:00
FRI 10:00 to 18:00
SAT 09:00 to 17:00
SUN 09:30 to 16:00

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Buff & Polish Manicure Pedicure Make-up Massage
French Manicure Acrylic Full Set Acrylic Infill Gel Full Set Gel Infil
Nail Repair Nail Art Peels Acne Treatment Tattooing
Laser & IPL skin treatments Laser & IPL hair removal Microdermabrasion 1/2 Leg Full Leg
Bikini Brazilian Hollywood 1/2 Arm Arm
Under Arm Back Chest Packages

Brands Stocked


What our customers are saying about us

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08 Jan 2022
Overall Environment Care

Service Quality & Prof. Advice
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Comment

Abby was very nice đź‘Ś will definitely go back



07 Jan 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Warm and friendly..managed to sort me out am appointment at late notice…Maddy did my nails and did a great job…I will definitely go back and look at treatments as well…great experience. Thank you.


30 Dec 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I had come to Nail and beauty because I’d been given a gift voucher for my birthday and I decided to use it for a back massage. I decided to make it a special treat by also booking to have a manicure and picked the two thirty minute services to do this. When I arrived on the day my name had been incorrectly recorded as Helen Lindsey. They corrected this and I went for my massage which was very good and I cannot fault the masseuse who was very good and put me at ease but was 45 minutes and therefore not covered by the gift voucher I was given. Once the massage was finished there was a wait for my nails to begin as I think they were trying to locate the correct products to use. Then the colour I picked out for my nails was not in stock. I was asked to pay before my nails were painted and was taken aback when I was told that the bill was £100 not the £80 I expected ( £30 after I had used my voucher). I tried to say that this wasn’t the price I expected from the booklet I had been given with my voucher but didn’t really feel listened to or that I could explain. By this point I was already late ( I had only expected to be in the salon for an hour in total) and so didn’t feel I could enjoy my nails being painted. I don’t feel that the manicure was done well as I had asked my nails to be cut to the same length and there is a lot of contrast between them. I also saw that there were some smudge lines on my nails even as they were finished. I had to leave the salon after about 5 minutes which I know is sooner than I should have done but I was really late by this point. By the time I got home all the nails on my left hand were ruined so I have had to take all the polish off and feel that it’s been a huge waste of money. There was a lot of poor communication which unfortunately really spoiled my experience today.

Response from The Nail & Body Boutique

Thank you for your feedback and apologies that your experience was not as expected. Having listened back to your call you requested to book in our spa manicure which is 1 hour, not 30 minutes as mentioned. Your voucher was for £50, the massage was £55 and spa manicure £45 totaling £100. Apologies that we had your name wrong and that the colour you selected was out of stock but we had an issue purchasing some colors over the Christmas period. We would like to offer you the opportunity to come in for us to paint your nails as you didn't have the time on the day you visited to have this done due to you being late for another appointment. Please email us your availability and we will book you in. Once again please accept our apologies that your experience was not what you expected. We appreciate your feedback and hope this does not put you off from visiting us again. We pride ourselves with our customer care

Posted on 11 Jan 2022

Reigate
22 Dec 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Love coming to your salon . All the therapists are delightful and the atmosphere is relaxing . I like the way you do not pressurise your clients to buy products like many salon do but you have advice on hand if wanted Thanks



22 Dec 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Lovely experience. My first manicure. Will be booking another treatment soon.



20 Dec 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Cannot recommend enough! Everyone was so friendly from start to finish and I'm so so happy with my nails!
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