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The Rye Retreat (4679 reviews)



Ranked 40 of 49 in South East

36-38 Cinque Port Street, Rye, East Sussex, TN31 7AN, United Kingdom

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Visit the The Rye Retreat website




You can book at The Rye Retreat Rye online using our Book Now button located above. Select from a list of services offered, pick your favourite The Rye Retreat staff member and book from the dates available.

The Rye Retreat is the premier location to fully experience the Aveda brand in its entirety, from complimentary rituals to the personal touch you receive from our expert stylists and therapists. We are home to a beautiful hairdressing salon where London trained stylists offer everything from colouring to cutting and everything in between. Experiences spa therapists will help de stress and relax you with sumptuous Aveda treatments, including but not limited to, facials, massage and reflexology.


Reviewed by 4679 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Rye Retreat were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 09:00 to 18:00
FRI 09:00 to 20:00
SAT 08:30 to 18:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Waves
Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Manicure Pedicure Tanning Make-up Massage
French Manicure Spray Tan 1/2 Leg Full Leg Bikini
Brazilian Hollywood 1/2 Arm Arm Under Arm
Back Chest Treatments Packages


Brands Stocked



What our customers are saying about us

Commented reviews only




Cranbrook
09 May 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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11 May 2018
Overall Environment Care

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Value for money

Ultimate Question (Referral)


Benenden
11 May 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Rye
12 May 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I went for the first time to Rye Retreat some 7 weeks ago and was not happy with the result: wished blond highlights like i had - but half head too white and yellow -, came again the next day to show it but because of job commitments i had to report the date suggesting to put a toner on and was very unhappy about this but job is job, so not the fault of Rye Retreat. Then yesterday, because in anyway, it was time to make again highlights, i came back and was incredible unhappy after highlights and toner as it became white/grey, we ash color and i never asked for this, having enough natural in this color. The person caring was a little upset and after using another toner (with lots of shampooing in the meanwhile) she said, she will get another person and went....i got a talk with the person in charge and it cannot look that way, grey and white and only on the half head...the rest was the blond i wanted to have/to keep. She suggested another toner, i said no as it was really hurting on my head and i suggested to make highlights in one of the colors she showed me. then i had 2 people using a dryer to dry the hair as for putting highlights, you have to have dry hair. Clear of course, but i also always go from the hairdresser without using in my life a dryer myself and was not really happy to enjoy the full procedure after several shampoos and drying. I also mentioned my fear that after 2 toners, i could get a complete different color with the highlights but after more than 4 hours, i could leave with well saying a not too upsetting result. I did not get the hair cut as i wanted by booking the appointment as i had to go to work and even took a taxi to be on time. Well, i do not know how to feel; from the time i was complaining, i felt like a bad customer and they were trying to help but had the feeling, i was not welcome; why should i say, i do not want a third toner and had to suggest with the highlights: i mean, they should know and offer the right suggestion. That is their business and not me the customer should try to find a solution. I was so afraid to go out with that ash/grey/ white color i had after the first toner...



Biddenden
12 May 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Rye
12 May 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Friendly stylist and staff, nice welcoming atmosphere. Super colour and cut!


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