The Rye Retreat (4625 reviews)

Comment

Have no problems with what you do but charging £50 for a wet shave, I can have a shave for a lot less in Rye and if I want to spend £50 I could go to Jacks of London and I get a great goody bag to take away with me.

Comment

I have used Rye Retreat for many years and love the whole experience. I am really pleased with my current stylist and love the cut and colour. My two children also love having their hair cut at the Rye Retreat. I think this will be their last visit though as I cannot justify the price increase for them. It used to cost £8 each for a cut and we would go every 6 weeks or less. Now the price is half that of an adult cut so £30+ for a child's cut. This is a large price hike!

Comment

I was really looking forward to my 75 minute facial that I had booked using a voucher, an extravagant treat. I had booked my facial with Emily as I had had previous treatments with her that were excellent but on arriving this morning I was told my therapist would be Rebecca, none the less I was still looking forward to my treatment. I was very disappointed not to have any contact with my shoulders and neck., no massage other than face and décolletage. I did mention this to Rebecca when she unclipped my hair and I realised the treatment was at an end, but she just told me there was not time. She said that I should have requested that my facial include my shoulders and neck during the consultation at the beginning but every other facial I have had previously the shoulders and neck had been included so I didn't think to ask, especially as this was a 75 minute facial. Rebecca asked me at the beginning if I would like feet and hand massages whilst the 2 masks were on, she didn't offer me neck and shoulder as an option.