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The Rye Retreat (4532 reviews)



Ranked 34 of 50 in South East

36-38 Cinque Port Street, Rye, East Sussex, TN31 7AN, United Kingdom

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Visit the The Rye Retreat website




You can book at The Rye Retreat Rye online using our Book Now button located above. Select from a list of services offered, pick your favourite The Rye Retreat staff member and book from the dates available.

The Rye Retreat is the premier location to fully experience the Aveda brand in its entirety, from complimentary rituals to the personal touch you receive from our expert stylists and therapists. We are home to a beautiful hairdressing salon where London trained stylists offer everything from colouring to cutting and everything in between. Experiences spa therapists will help de stress and relax you with sumptuous Aveda treatments, including but not limited to, facials, massage and reflexology.


Reviewed by 4532 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Rye Retreat were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 09:00 to 18:00
FRI 09:00 to 20:00
SAT 08:30 to 18:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Waves
Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Manicure Pedicure Tanning Make-up Massage
French Manicure Spray Tan 1/2 Leg Full Leg Bikini
Brazilian Hollywood 1/2 Arm Arm Under Arm
Back Chest Treatments Packages


Brands Stocked



What our customers are saying about us

Commented reviews only




Rye
27 May 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Nice but Not a spa experience. Lively salon and lovely therapists and hairdressers but treatment rooms are noisy and not suitable for relaxing massage or facial. Visited recently with my sister for a 3 hour spa experience but twice therapist had to call upstairs to ask colleagues to stop dragging furniture and thumping across the floor. The thud thud thud of heavy footfall upstairs was not conducive to a relaxing massage and ruined the experience. There was only one other treatment room available to move to but therapist said that was worse as just under sinks. Therapist very apologetic but no refund or discount was offered for ruined experience. It's a real shame as products and treatments are lovely as are the staff and hair salon but the 'spa' area lets it all down. Will return but only for non-spa treatments and hair.

Response from The Rye Retreat

sorry to hear you were disappointed with your visit on the 22nd May, I have been trying to contact you on the contact no given, with no joy . I would like to speak to you personally I will try again on Monday. Kind regards Carole Beecroft . Salon manager.

Posted on 06 Jun 2015



Kenardington
03 Feb 2016
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Was disappointed that my stylist did not do my colour as well. Felt I was being pushed around too many people.




22 Feb 2016
Overall Environment Care

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Value for money

Ultimate Question (Referral)


Rye
24 Mar 2016
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Peasmarsh, Rye
13 Jan 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Can't fault the end result, but being an inquisitive sort, I would prefer to know what the various parts of my treatment were and what they were for, without having to ask.

Response from The Rye Retreat

Thank you for taking your time to fill in our questionnaire. I would love to talk to you personally, if you could either call me on 01797 222211 or alternatively e-mail us at info@theryeretreat.co.uk. Kind regards Carole (Salon Manager)

Posted on 13 Jan 2017



Fairlight
04 May 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I had a present of a gift voucher for Mother's Day.which I spent today on a trim and finish , the young lady who washed my hair was brilliant chatty and friendly quite different from the stylist who had little to say and did quite a bad job of the style I asked her to replicate a simple style never mind won't be back sorry


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