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The Rye Retreat (4675 reviews)



Ranked 41 of 50 in South East

36-38 Cinque Port Street, Rye, East Sussex, TN31 7AN, United Kingdom

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Visit the The Rye Retreat website


You can book at The Rye Retreat Rye online using our Book Now button located above. Select from a list of services offered, pick your favourite The Rye Retreat staff member and book from the dates available.

The Rye Retreat is the premier location to fully experience the Aveda brand in its entirety, from complimentary rituals to the personal touch you receive from our expert stylists and therapists. We are home to a beautiful hairdressing salon where London trained stylists offer everything from colouring to cutting and everything in between. Experiences spa therapists will help de stress and relax you with sumptuous Aveda treatments, including but not limited to, facials, massage and reflexology.

Reviewed by 4675 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Rye Retreat were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 09:00 to 18:00
FRI 09:00 to 20:00
SAT 08:30 to 18:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Waves
Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Manicure Pedicure Tanning Make-up Massage
French Manicure Spray Tan 1/2 Leg Full Leg Bikini
Brazilian Hollywood 1/2 Arm Arm Under Arm
Back Chest Treatments Packages

Brands Stocked


What our customers are saying about us

Commented reviews only




Battle
16 Mar 2019
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Comment

I have known about the Rye Retreat for years but got put off some years back by the attitude of the reception staff then. However this time it was very different. I had been given vouchers as a birthday gift so went to use them and was treated very differently. The only comment would be that it did feel like I was sitting in a very long row and therefore not very personalised and therefore a bit like a factory line. The chairs you sat on to have your hair washed were really not that comfortable in the small of the back so had to ask for a cushion. Especially after having a lovely head and neck massage to relax you. So suggest they get some nice branded cushions for these chairs to simply resolve this issue. Otherwise no complaints about the cut and blow dry or staff that treated me.

St Leonards
21 Feb 2014
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Tenterden
12 Nov 2014
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Comment

I'd like you to think about offering a separate charge for manicures/pedicures without nail polish application. I feel it's unfair to have to pay the full amount as you are saving on product& time, which means you have an opportunity cost to increase your client time and revenue.

Rye
27 May 2015
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Comment

Nice but Not a spa experience. Lively salon and lovely therapists and hairdressers but treatment rooms are noisy and not suitable for relaxing massage or facial. Visited recently with my sister for a 3 hour spa experience but twice therapist had to call upstairs to ask colleagues to stop dragging furniture and thumping across the floor. The thud thud thud of heavy footfall upstairs was not conducive to a relaxing massage and ruined the experience. There was only one other treatment room available to move to but therapist said that was worse as just under sinks. Therapist very apologetic but no refund or discount was offered for ruined experience. It's a real shame as products and treatments are lovely as are the staff and hair salon but the 'spa' area lets it all down. Will return but only for non-spa treatments and hair.

Response from The Rye Retreat

sorry to hear you were disappointed with your visit on the 22nd May, I have been trying to contact you on the contact no given, with no joy . I would like to speak to you personally I will try again on Monday. Kind regards Carole Beecroft . Salon manager.

Posted on 06 Jun 2015

Kenardington
03 Feb 2016
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Comment

Was disappointed that my stylist did not do my colour as well. Felt I was being pushed around too many people.


22 Feb 2016
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