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The Rye Retreat (4675 reviews)



Ranked 41 of 50 in South East

36-38 Cinque Port Street, Rye, East Sussex, TN31 7AN, United Kingdom

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Visit the The Rye Retreat website


You can book at The Rye Retreat Rye online using our Book Now button located above. Select from a list of services offered, pick your favourite The Rye Retreat staff member and book from the dates available.

The Rye Retreat is the premier location to fully experience the Aveda brand in its entirety, from complimentary rituals to the personal touch you receive from our expert stylists and therapists. We are home to a beautiful hairdressing salon where London trained stylists offer everything from colouring to cutting and everything in between. Experiences spa therapists will help de stress and relax you with sumptuous Aveda treatments, including but not limited to, facials, massage and reflexology.

Reviewed by 4675 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Rye Retreat were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 09:00 to 18:00
FRI 09:00 to 20:00
SAT 08:30 to 18:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Waves
Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Manicure Pedicure Tanning Make-up Massage
French Manicure Spray Tan 1/2 Leg Full Leg Bikini
Brazilian Hollywood 1/2 Arm Arm Under Arm
Back Chest Treatments Packages

Brands Stocked


What our customers are saying about us

Commented reviews only




East Sussex
23 Sep 2017
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

the girl washing my hair was very poor. she hasnt been trained properly water in my ears

Response from The Rye Retreat

Thank you for your feedback. We are very sorry to hear this. All our assistants go through a thorough and detailed training plan before working on our salon floor, however we will endeavour to re-visit shampoo training with all assistants to ensure this does not happen again. Kind regards Becky, Reception Manager

Posted on 23 Sep 2017

Hastings
29 Dec 2017
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Whilst it's a good hair cut I was given,it is nothing like what I wanted. It's just a shorter version of what I already had. Came out very disappointed and don't think I will be returning


East Sussex
05 May 2018
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I am unhappy that Natalie is leaving

London
19 Oct 2014
Overall Environment Care

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Value for money
Ultimate Question (Referral)

Peasmarsh
10 Apr 2017
Overall Environment Care

Service Quality & Prof. Advice
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Comment

This is the first time ever I felt the experience was rushed and treated without due care. Eyes stung for about 15 mins post treatment but fine now. Not up to the excellent standards of Daisy and others

Rye
09 Sep 2017
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I visited Rye Retreat today for a hair appointment. On paying I was surprised to find an increase of 22% had been applied. I had to ask why the there was such a difference, and was advised a general price rise plus a promotion for the stylist resulted in the increase. I think it would have been far more palatable to have informed clients beforehand, not leaving the client having to ask when presented with the bill at the till

Response from The Rye Retreat

I am sorry that you feel this way, if you would like to contact us on 01797 222211 I can then discuss this matter with you. Kind regards Carole, Salon Manager.

Posted on 11 Sep 2017
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