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The Rye Retreat (4675 reviews)



Ranked 41 of 50 in South East

36-38 Cinque Port Street, Rye, East Sussex, TN31 7AN, United Kingdom

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Visit the The Rye Retreat website




You can book at The Rye Retreat Rye online using our Book Now button located above. Select from a list of services offered, pick your favourite The Rye Retreat staff member and book from the dates available.

The Rye Retreat is the premier location to fully experience the Aveda brand in its entirety, from complimentary rituals to the personal touch you receive from our expert stylists and therapists. We are home to a beautiful hairdressing salon where London trained stylists offer everything from colouring to cutting and everything in between. Experiences spa therapists will help de stress and relax you with sumptuous Aveda treatments, including but not limited to, facials, massage and reflexology.


Reviewed by 4675 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Rye Retreat were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 09:00 to 18:00
FRI 09:00 to 20:00
SAT 08:30 to 18:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Waves
Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Manicure Pedicure Tanning Make-up Massage
French Manicure Spray Tan 1/2 Leg Full Leg Bikini
Brazilian Hollywood 1/2 Arm Arm Under Arm
Back Chest Treatments Packages


Brands Stocked



What our customers are saying about us

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Westfield
28 May 2015
Overall Environment Care

Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

A row of smiles and a wonderful aroma meet you when you walk in. Everyone is so attentive, and I was made to feel relaxed immediately, even before the complimentary head/shoulder massage. All queries, suggestions and definite 'don't do's' were listened to and discussed. I came away feeling a million dollars and very happy with my hair. Need I say more!



T.Well
28 May 2015
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Service Quality & Prof. Advice

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Comment

My family and friends do not live in the Rye area so it's unlikely I would recommend the salon to them. There is no mention of which way the ratings are higher. I just assume the left hand side is the lowest and the right hand side is the highest. I have always been more than happy with the service at the Rye Retreat.



Rye
27 May 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Nice but Not a spa experience. Lively salon and lovely therapists and hairdressers but treatment rooms are noisy and not suitable for relaxing massage or facial. Visited recently with my sister for a 3 hour spa experience but twice therapist had to call upstairs to ask colleagues to stop dragging furniture and thumping across the floor. The thud thud thud of heavy footfall upstairs was not conducive to a relaxing massage and ruined the experience. There was only one other treatment room available to move to but therapist said that was worse as just under sinks. Therapist very apologetic but no refund or discount was offered for ruined experience. It's a real shame as products and treatments are lovely as are the staff and hair salon but the 'spa' area lets it all down. Will return but only for non-spa treatments and hair.

Response from The Rye Retreat

sorry to hear you were disappointed with your visit on the 22nd May, I have been trying to contact you on the contact no given, with no joy . I would like to speak to you personally I will try again on Monday. Kind regards Carole Beecroft . Salon manager.

Posted on 06 Jun 2015



St Leonards O/S
26 May 2015
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Comment

Wonderful treatment again. Love coming to the Rye Retreat and having 'me time'!



Northiam
26 May 2015
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Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Excellent haircut from Nicky with lovely de-stress massage beforehand. Then a wonderful free hand and arm massage to complete the pampering experience. Thank you again Rye Retreat :)



Peasmarsh
22 May 2015
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Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Always have a good experience at the rye retreat, I had Beth cut my hair and will defiantly be going back. Movers friendly staff and would always recommend! Price is a little bit high but you get what you pay for and sometimes they give complimentary hand massages which is always nice too!


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