Darts Farm Wellness Spa (1872 reviews)

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My treatment is always superb with Leva, Tash and Meg but the turquoise snd orange is very dated snd you need new treatment covers they look very tired.

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I would prefer a much lighter environment, especially daylight and being able to see outside I did not ask for or receive any advice

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The new treatment room was not well heated, furnished or lit unfortunately which did take away from the experience.

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The massage was absolutely fabolous! Megan was great!

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My first visit some weeks ago was with Hannah. I am a runner and also hold stress and tension in my neck and shoulders so like a firm massage. Hannah was first rate. The next day I felt wonderful and all 'locked up' places were free. Today (28th) was less satisfactory. Having explained to the different therapist "I like it quite firm" she started off in an indifferent way but asked me if the firmness level was okay as she was working around my shoulder blades with her elbows - at that point the pressure was ideal. However, overall I felt the treatment was rather perfunctory - as if the therapist was going through the motions rather than actually being attentive. I know it was 6pm when we started so it might have been a long day but it was not really a "deep tissue" experience. Crudely speaking I like a 7.5/8 level of firmness and this was 6 at best! I found myself getting tense as my degree of dissatisfaction rose. I was mostly disappointed at myself for not expressing I preferred it firmer. But, as I explained to Hannah on the desk afterwards, as a 'bloke' who still (after many years) feels a little awkward about massages I find it a little creepy to keep asking for the massage to be 'firmer'. I know this is my 'stuff' and the therapist was probably doing her best but you have invited feedback and I had already committed myself to letting you know how I felt. I wouldn't want to give up on The Treatment Loft without expressing my dissatisfaction and providing another opportunity to rectify. My wife had a massage at the same time with Jackie and rates her experience as 'excellent'.

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Always courteous and lovely whenever I come. I love the tranquil environment and friendly staff and the treatments are always perfect. I have found that occasionally I have recieved a shorter massage time than I paid for which was a little disappointing. Overall I usually love attending the treatment loft as it is a little oasis of calm in my busy day !!!!