Darts Farm Wellness Spa (1872 reviews)

Comment

Lovely surroundings, and profession and friendly welcome. The booking did take a long while as my emails weren’t replied to promptly and I was trying to arrange multiple appointments while we were staying in a hotel Locally, so a bit frustrating. The others in the party rated their treatments highly and really enjoyed them; however, I felt my Indian head massage wasn’t really as I would imagine one to be. I’ll be able to tell you after I have been to India on holiday in January, but half of the massage was centred on décolleté, arms and upper back, which I didn’t really enjoy. The head massage was Ok but I didn’t feel much relaxation afterwards and it felt a but random without a holistic rhythm. It wasn’t awful but I wouldn’t repeat, however I would return to the salon for other treatments as I liked it very much.

Comment

Lovely experience with the therapist but the room was also the main walkway for staff so we had a constant footflow of staff which really took away the relaxation part of the treatment

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I enjoyed my deluxe pedicure - unfortunately I was 15 mins late arriving due to terrible snowy road conditions - and because my beautician was booked immediately afterwards, the treatment had to be slightly shorter than usual. Quite understandable but having longer in the 'hot booties' would have been lovelier! I think it's a shame that the pedicure room is the direct access to the staff room. so quite a few staff came in and out. It's not a massive issue at all, but it would be more relaxing without people coming through. I didn't receive any advice so have put 0 - there isn't a 'not applicable' tick box!

Comment

Reception pulled up incorrect booking details on computer initially. Offered a drink of water upon arrival which never materialised. Relaxation area too small for the number of treatment rooms and very busy with staff and customers moving through the area throughout visit. Building work ongoing to improve situation which is a positive for the future but less than ideal on this particular visit. Manager very engaging and welcoming. Therapist very good. Would definitely use again.

Comment

Thank you

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Very luxurious salon with friendly and experienced staff. If you really want to enhance the treatment experience then the reception should be outside the main doors so that the conversations / noise from this area doesn’t disturb the treatments going on in the treatment rooms.