Darts Farm Wellness Spa (1872 reviews)

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I enjoyed my deluxe pedicure - unfortunately I was 15 mins late arriving due to terrible snowy road conditions - and because my beautician was booked immediately afterwards, the treatment had to be slightly shorter than usual. Quite understandable but having longer in the 'hot booties' would have been lovelier! I think it's a shame that the pedicure room is the direct access to the staff room. so quite a few staff came in and out. It's not a massive issue at all, but it would be more relaxing without people coming through. I didn't receive any advice so have put 0 - there isn't a 'not applicable' tick box!

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Lovely experience with the therapist but the room was also the main walkway for staff so we had a constant footflow of staff which really took away the relaxation part of the treatment

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Lovely surroundings, and profession and friendly welcome. The booking did take a long while as my emails weren’t replied to promptly and I was trying to arrange multiple appointments while we were staying in a hotel Locally, so a bit frustrating. The others in the party rated their treatments highly and really enjoyed them; however, I felt my Indian head massage wasn’t really as I would imagine one to be. I’ll be able to tell you after I have been to India on holiday in January, but half of the massage was centred on décolleté, arms and upper back, which I didn’t really enjoy. The head massage was Ok but I didn’t feel much relaxation afterwards and it felt a but random without a holistic rhythm. It wasn’t awful but I wouldn’t repeat, however I would return to the salon for other treatments as I liked it very much.

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Always courteous and lovely whenever I come. I love the tranquil environment and friendly staff and the treatments are always perfect. I have found that occasionally I have recieved a shorter massage time than I paid for which was a little disappointing. Overall I usually love attending the treatment loft as it is a little oasis of calm in my busy day !!!!

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My first visit some weeks ago was with Hannah. I am a runner and also hold stress and tension in my neck and shoulders so like a firm massage. Hannah was first rate. The next day I felt wonderful and all 'locked up' places were free. Today (28th) was less satisfactory. Having explained to the different therapist "I like it quite firm" she started off in an indifferent way but asked me if the firmness level was okay as she was working around my shoulder blades with her elbows - at that point the pressure was ideal. However, overall I felt the treatment was rather perfunctory - as if the therapist was going through the motions rather than actually being attentive. I know it was 6pm when we started so it might have been a long day but it was not really a "deep tissue" experience. Crudely speaking I like a 7.5/8 level of firmness and this was 6 at best! I found myself getting tense as my degree of dissatisfaction rose. I was mostly disappointed at myself for not expressing I preferred it firmer. But, as I explained to Hannah on the desk afterwards, as a 'bloke' who still (after many years) feels a little awkward about massages I find it a little creepy to keep asking for the massage to be 'firmer'. I know this is my 'stuff' and the therapist was probably doing her best but you have invited feedback and I had already committed myself to letting you know how I felt. I wouldn't want to give up on The Treatment Loft without expressing my dissatisfaction and providing another opportunity to rectify. My wife had a massage at the same time with Jackie and rates her experience as 'excellent'.

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The massage was absolutely fabolous! Megan was great!