Urban Therapy Aveda Lifestyle Salon and Spa (1147 reviews)

Comment

This was my first visit and unfortunately I won't be returning. After having my hair washed, I was left waiting for my hair stylist for over ten minutes with a towel around my head. My stylist was not particularly talkative, which was fine, but he skipped introductions and went straight into handling my hair and asking what I wanted. My hair cut was fine but there was an unbearable amount of product in my hair when I left, leaving it feeling sticky and uncomfortable. I actually washed my hair as soon as I got home. Not the friendliest or most professional experience, I would expect more especially for the price.

Comment

Tint was left all round my face. I booked in for a permanent/semi permanent colour and was given a regrowth tint. The middle section of my hair is still a different colour, and very warm.

Comment

I asked for a haircut however my hair was butchered. It is so much shorter than I asked for, and I was incredibly disappointed by the lack of knowledge of curly hair. My hair is a train wreck, lots of different lengths (though you would expect a little variation in length with curly hair, I'm talking a good inch; I've had to cut it myself at home) and I'll have to wait for it to grow back before I can feel confident about it again. I asked for shoulder length but it's almost a bob at the back. Ben cut my hair as if it was straight hair, thus the varying lengths. The product advice was decent, the cut very very poor. I feel very sad about this. I would normally go to Birmingham to get my hair cut at Strand and Lock where they cut the curls. I will never go anywhere else now, and highly recommend Danny's expertise there. What a horrible experience.