Urban Therapy Aveda Lifestyle Salon and Spa (1148 reviews)

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Great team, as always I felt that the results for me were really important to Harriet the stylist and the rest of the team I spoke to. Been coming for 10 years and no plans to stop!

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Lizzy!!! Fab !

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Never been offered a complimentary head and shoulder massage at a hair dressers before - brilliant idea. I love that I was made to feel so pampered and valued, they understood that going to the salon, is a time for spoiling yourself - and not enough salons act like that! Also, a fresh pot of coffee and not a n instant one, is a lovely touch. I wasn't pressured to purchase any products which is good, and my hairdresser made great conversation, whilst also ensuring I got exactly what haircut I asked for.

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The reason I did not put a 10 in the overall environment is the following: I have always had my hair done with you as you have some kine of ethical and environmental practices which I think are important. However, on the occasions where staff are cleaning, I am appalled to see Mr Muscle' products used in the salon. Water, or Ecover products would fit with your ethos so much better and follow through with the message you are giving about your products. Not doing this makes one wonder if you are simply on the bandwagon of trendiness rather than taking your ethos seriously as a belief system and carrying it right through the business. Please, no more aggressive cleaning products!!! I was quite offended to have the stuff sprayed right next to me as I was confined to the chair!!!!I would appreciate a response to this. Claire Sparrow