West Nottinghamshire College (Revive) (1456 reviews)

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As always Clare Guy was friendly and professional. However do not like the new loyalty card system whereby you get £5 off products for a number of reasons (a) seems just a ploy to get you to spend more money (b) have never wanted to buy any products as at 70 I am happy with the products I use (c) a pity you hadn't asked your clients before changing the system as I would prefer the system as before where you got a discount off a treatment after completing the card. The new system gives me no incentive!! On a totally different subject, congratulations on acting on the comments I left previously regarding the disabled toilets, WELL DONE!!

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Prompt and professional service as usual. Friendly and helpful.

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I booked a deluxe pedicure as a treat to myself and was looking forward to a relaxing experience. When I arrived the senior therapist was working alone. She was manning both the reception and also delivering treatments st the same time. During the treatment she had to physically leave me for 20 mins to deal with issues throughout the treatment and also people came in to talk to her and disturbed us continually. Once a member of the public actually came in the the treatment room as she was booked in for allergy testing and didn’t know what to do as reception was not manned so my therapist had to redirect her. The member of the public actually apologised to me. . I could tell that the therapist was trying her best but she was working under too much pressure and literally could not do two jobs at once. My treatment felt rushed and I couldn’t relax and I felt cheated when I paid £30 after basically sitting and being attended to while the therapist was being called away and disturbed continually . It was a real shame I am not sure I would book again or recommend you after this visit which is a shame as my previous visit ( for a massage) was excellent. From a health and safety perspective it was not a safe environment either as anyone could have walked in and also if I had been unwell or needed help there was no one to support her. I do not blame her at all for any of this.

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Value for money very good I have booked another treatment. The therapist was exceptionally pleasant.

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My therapist Layla was superb, her massage techinique is one of the best I have ever had. 10 out of 10 for her. Will be going again in the new term. Thank you for a very relaxing session.

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All staff are very professional any hair looks amazing