The Cove St Albans (1538 reviews)

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I felt that the treatment today far exceeded past treatments and indeed were different than the previous ones. Not only ws it half an hour longer but it was very thorough, well explained and thoroughly enjoyable. I look forward to having Kayleigh again

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Very professional and experienced, my therapist knew what she was doing and made me feel comfortable throughout.

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Always so friendly at the cove. Great atmosphere and excellent service. Thank you

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The mini spa ritual was utter bliss. Just would be good to know to bring your own flip flops and a change of underwear. But couldn't have left feeling more pampered and relaxed.

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I went to The Cove with my friend and had the same 30 minute express massage. We had completely different experiences. She had a consultation with her therapist where she was asked where the therapist should concentrate the massage on. She was also asked how much pressure from hard to soft she would like applied to her back. I was not asked any of these questions. In addition my therapist pushed so hard on my ribs I had to ask her to lighten her pressure as it was so painful. My friend was given a box to put her valuables in I wasn't even told where to put anything. I found a chair and had to pile everything up and place my watch, necklace and glasses on top of all my clothes. In a darkish room, without my glasses on, it was quite difficult not to knock the items onto the floor. It was very surprising to have such a different standard from two therapists. My friend trains up therapists and said her therapist was one of the best she has been to and would recommend her very highly. Unfortunately my experience was very different.